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Cisco Systems

Webex Meetings

Composite Score
8.9 /10
CX Score
9.1 /10
Category
Webex Meetings
8.9 /10

What is Webex Meetings?

Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.

Company Details


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Awards & Recognition

Webex Meetings won the following awards in the Web and Video Conferencing - Enterprise category

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Webex Meetings Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Webex Meetings.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

94 Plan to Renew

85 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Webex Meetings?

3% Negative
4% Neutral
93% Positive

Pros

  • Reliable
  • Helps Innovate
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 85

Video Conferencing

86

Audio Conferencing VoIP

86

Audio Controls

84

Screen Share

84

Audio Conferencing Call in Bridge

84

Facilitator Functions

83

Instant Messaging

83

Virtual Whiteboard

82

Keyboard Mouse Control

82

Application Share

82

File Transfer

82

Vendor Capability Ratings

Average 82

Ease of Implementation

84

Business Value Created

83

Quality of Features

82

Breadth of Features

82

Ease of Data Integration

82

Ease of IT Administration

82

Usability and Intuitiveness

82

Availability and Quality of Training

81

Product Strategy and Rate of Improvement

81

Vendor Support

81

Ease of Customization

80

Webex Meetings Reviews

Hachi P.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2021

Webex is a reliable and confidential professional

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

Confidentiality is the most important aspect of Webex and its use in our opinion. Increase the productivity of meetings with automated translations, annotations, and underlines; and control and evaluate your job harmony and business connections with personalized views. If you're searching for safe sponsored meetings, this is certainly a viable option. Start utilizing Webex sooner than we did, and grow it up with diverse departments around the organization.

What is your favorite aspect of this product?

In a nutshell, it's simply flexible and easier for a newbie to become acclimated to the application, letting it stand-out among other applications. The team's presence in numerous places undoubtedly generated a need for utilizing a communication platform, and we chose Webex above others owing to the confidentiality it provides while conducting meetings.

What do you dislike most about this product?

Should improve video recording expertise to compete with other products such as Prezi, which elevates presentations and meetings to another level. Device setup options can be enhanced to find things simpler to use.

What recommendations would you give to someone considering this product?

If you're searching for safe sponsored meetings, this is certainly a viable option.

Pros

  • Caring
  • Saves Time
  • Generous Negotitation
  • Helps Innovate
  • Role: Information Technology
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Dec 2021

WebEx for Virtual meetings

Likeliness to Recommend

7 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Christina G.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2021

WebEx makes remote conferences easy!

Likeliness to Recommend

10 /10

What differentiates Webex Meetings from other similar products?

Definitely the WYSIWYG functionality. The platform is super easy to use & makes collaboration so easy on a remote level. Being that our world is in the midst of a pandemic, an easy way to meet with people online I’d fantastic. The whiteboard, screen sharing & voice conferencing is absolutely perfect for my needs!

What is your favorite aspect of this product?

The voice & video sharing is my favorite aspect. It’s nice that we can all talk to each other instead of having to type/text. Also love the hand raising feature.

What do you dislike most about this product?

I have to reboot every now & then because my audio stops functioning. It usually happens once or twice during use…but that honestly may be a user error on my part.

What recommendations would you give to someone considering this product?

Absolutely give this a try. It’s been a wonderful addition to my business to open up communication.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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