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Webex Meetings Logo Award Winner Product Badge
Webex Meetings Logo Award Winner Product Badge
Cisco Systems

Webex Meetings

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Webex Meetings
8.9 /10

What is Webex Meetings?

Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.

Company Details


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Awards & Recognition

Webex Meetings won the following awards in the Web and Video Conferencing - Enterprise category

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Webex Meetings Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Webex Meetings.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

94 Plan to Renew

85 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Webex Meetings?

2% Negative
4% Neutral
94% Positive

Pros

  • Fair
  • Helps Innovate
  • Reliable
  • Trustworthy

Feature Ratings

Average 84

Video Conferencing

85

Audio Conferencing VoIP

85

Screen Share

83

Audio Controls

83

Facilitator Functions

83

Audio Conferencing Call in Bridge

83

Instant Messaging

82

Virtual Whiteboard

82

Keyboard Mouse Control

82

Application Share

81

File Transfer

81

Vendor Capability Ratings

Average 82

Ease of Implementation

83

Business Value Created

83

Breadth of Features

82

Ease of IT Administration

82

Quality of Features

82

Ease of Data Integration

82

Usability and Intuitiveness

82

Availability and Quality of Training

81

Product Strategy and Rate of Improvement

81

Vendor Support

81

Ease of Customization

80

Webex Meetings Reviews

Arij J.

  • Role: Operations
  • Industry: Telecommunications
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2022

Superb ease of use and customization!

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

Superb ease of use, integration with internal ecosystem (desktop and mobile app) and amazing audio/video features.

What is your favorite aspect of this product?

Seamless integration with outlook and ability to promptly start meetings (pre scheduled and in personal rooms)

What do you dislike most about this product?

Wireless audio set sometimes doesn't get picked-up automatically once connected to PC.

What recommendations would you give to someone considering this product?

Solid solution for you org communication needs!

Pros

  • Reliable
  • Saves Time
  • Respectful
  • Helps Innovate

Rebecca M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2022

The user interface is simple and clean

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

We have meetings with both external clients and internal staff using Webex. Due to the lack of a convenient tool, scheduling meetings was a major pain point in the past. Once we put it to use, everything ran more smoothly. Whenever we need to take over a user's system to fix a problem, we use this to give them with help.

What is your favorite aspect of this product?

Webex works well for businesses in which a large percentage of employees are based outside of the office. For our purposes, it can serve as a medium for communication and collaboration. This is useful for support firms since it allows remote access to a device's console and, in turn, control of that device.

Pros

  • Helps Innovate
  • Enables Productivity
  • Trustworthy
  • Effective Service

Mikeal J.

  • Role: Finance
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

An Effective and reliable video conferencing tool

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

Webex Meetings' cross-platform data transmission is smooth and efficient. Sending and receiving files of any kind may be done on any system. The operation of Cisco Webex is straightforward. It doesn't even consume much of our internet data. Video conferencing, screen-sharing, and phone conversations may be made in HD resolution for free.

What is your favorite aspect of this product?

We like using the video conferencing feature, and I've also used it at my home office, and I'm delighted with the results. There are fewer distractions due to the superior noise-cancellation technology. Also, the automated transcribing function works admirably well, as well. In addition, since this was the first time my team had utilized this platform, they were ecstatic.

What do you dislike most about this product?

When I am sharing my screen with others, the loading screen can sometimes be a little sluggish. A lot of time is spent waiting for the web interface to load. Software download is the most incredible option for users. Internet connection and functionalities are lacking in the web browser. A lot of disk space is required when doing a lot of cloud recording.

What recommendations would you give to someone considering this product?

There are several advantages to utilizing Webex Meetings, including that everyone may participate fully in the meeting regardless of the device they are using. You can use Webex Meetings to plan and conduct professional meetings with customers and coworkers. Because of this, I'll be recommending this software for web and video conferencing.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Trustworthy

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