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Cisco Systems

Webex Meetings

Composite Score
8.9 /10
CX Score
9.1 /10
Category
Webex Meetings
8.9 /10

What is Webex Meetings?

Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.

Company Details


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Awards & Recognition

Webex Meetings won the following awards in the Web and Video Conferencing - Enterprise category

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Webex Meetings Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Webex Meetings.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

94 Plan to Renew

85 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Webex Meetings?

3% Negative
4% Neutral
93% Positive

Pros

  • Reliable
  • Helps Innovate
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 85

Video Conferencing

86

Audio Conferencing VoIP

86

Audio Controls

84

Screen Share

84

Audio Conferencing Call in Bridge

84

Facilitator Functions

83

Instant Messaging

83

Virtual Whiteboard

82

Keyboard Mouse Control

82

Application Share

82

File Transfer

82

Vendor Capability Ratings

Average 82

Ease of Implementation

84

Business Value Created

83

Quality of Features

82

Breadth of Features

82

Ease of Data Integration

82

Ease of IT Administration

82

Usability and Intuitiveness

82

Availability and Quality of Training

81

Product Strategy and Rate of Improvement

81

Vendor Support

81

Ease of Customization

80

Webex Meetings Reviews

Fatima R.

  • Role: Sales Marketing
  • Industry: Telecommunications
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2022

Fantastic product

Likeliness to Recommend

10 /10

What differentiates Webex Meetings from other similar products?

Cisco is a video conferencing tool that allows us to carry out personal and work conferences in a more positive and easier way, as it allows us to connect a meeting to any conference program that is different from the others.

What is your favorite aspect of this product?

What we like most about this product is that it can mute everyone on the board, starting with the PRO app. Muffling is one of the main things at Webex meetings. It is also effective to write subtitles after speaking.

What do you dislike most about this product?

As we use this product ourselves, we have not found any faults, as it is quite simple to use, in addition to mentioning that this product has monumental audio and video features that make it unique in its type of conference programs.

What recommendations would you give to someone considering this product?

We are able to recommend this product ourselves because it gives us a perfect experience, going from a call to a video clip. We can share the screen during the call.

Pros

  • Helps Innovate
  • Enables Productivity
  • Trustworthy
  • Unique Features

Evgeny E.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2022

Reliable video and audio conference agent

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

Cisco Webex has several good features such as translation from one language to English, polls, and file sharing

What is your favorite aspect of this product?

I personally love a translation feature because sometimes it could be essential, for example, from Spanish to English.

What do you dislike most about this product?

UX design is not the best aspect of the Cisco Webex. The interface should be more friendly

What recommendations would you give to someone considering this product?

It is a good and reliable software video/audio agent for all companies from SME to Enterprises

Pros

  • Reliable
  • Unique Features
  • Caring
  • Client's Interest First

Natalie S.

  • Role: Operations
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2021

Good to use in the events industry.

Likeliness to Recommend

8 /10

What differentiates Webex Meetings from other similar products?

I do not believe Cisco Webex stands out greatly from other softwares. It is great to use within the events industry, but many of the features are now found across the board.

What is your favorite aspect of this product?

It has great quality and overall functionality.

What do you dislike most about this product?

It is not as convenient as other softwares with similar features that I use daily.

What recommendations would you give to someone considering this product?

Consider looking at all your options and which functions it offers to see whether it is the best fit or not.

Pros

  • Enables Productivity
  • Trustworthy
  • Effective Service
  • Saves Time

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