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Webex Meetings Logo Award Winner Product Badge
Webex Meetings Logo Award Winner Product Badge
Cisco Systems

Webex Meetings

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Webex Meetings
8.9 /10

What is Webex Meetings?

Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.

Company Details


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Awards & Recognition

Webex Meetings won the following awards in the Web and Video Conferencing - Enterprise category

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Webex Meetings Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Webex Meetings.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

94 Plan to Renew

85 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Webex Meetings?

2% Negative
4% Neutral
94% Positive

Pros

  • Fair
  • Helps Innovate
  • Reliable
  • Trustworthy

Feature Ratings

Average 84

Video Conferencing

85

Audio Conferencing VoIP

85

Screen Share

83

Audio Controls

83

Facilitator Functions

83

Audio Conferencing Call in Bridge

83

Instant Messaging

82

Virtual Whiteboard

82

Keyboard Mouse Control

82

File Transfer

81

Application Share

81

Vendor Capability Ratings

Average 82

Ease of Implementation

83

Business Value Created

83

Breadth of Features

82

Ease of IT Administration

82

Quality of Features

82

Usability and Intuitiveness

82

Ease of Data Integration

82

Availability and Quality of Training

81

Product Strategy and Rate of Improvement

81

Vendor Support

81

Ease of Customization

80

Webex Meetings Reviews

Steven N.

  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

The best platform for online meetings

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

We use Webex Meeting for my office meetings as well as with our clients since I can always hear correctly and all stakeholders. Webex Meeting improves communication with the client for business meetings, providing training to clients, and providing support to the client. With client promises, we attain the highest level of satisfaction. I really enjoy the security features, and I feel at ease discussing critical material at every meeting.

What is your favorite aspect of this product?

First and foremost, I enjoy the Webex Meetings UI; it's green and simple to use, and it's far superior to other meeting software I've used in the past. I enjoy that I can use Webex Meetings both on the web and on my smartphone, allowing me to attend any meeting from anywhere. When your workplace does not allow remote tools like TeamViewer, Webex is the most convenient option to plan meetings, especially with customers to troubleshoot difficulties. Internal talks benefit greatly from the Webex chat functionality.

What do you dislike most about this product?

Until now, I have never had a problem with Webex, with the exception of a few connectivity difficulties that occur seldom and occasionally take some time to enter the meeting. However, it is not a major issue in my opinion; perhaps some people are experiencing this difficulty due to network or internet issues.

What recommendations would you give to someone considering this product?

Webex is an excellent choice for companies searching for online meetings and conferences. I will always enthusiastically refer Webex Meetings to my whole office employees, as well as my friends and colleagues.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Emma A.

  • Role: Sales Marketing
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

All-powerful for meetings across all devices

Likeliness to Recommend

10 /10

What differentiates Webex Meetings from other similar products?

Whether we are using Desktop or Mobile, Windows or iOS applications, Webex Meetings enables easy cross-platform and universal device operation so participants are able to contribute to meetings regardless of the device or operating system they are using

What is your favorite aspect of this product?

All video conference sessions have a high-bandwidth transmission with virtually no network to cause video interruptions. Meeting atteendes have the option to connect through VoIP and use headsets or built-in computer or mobile device microphones for audio-only participation

What do you dislike most about this product?

Only the host of the Webex conference can set sharing permissions for documents and unless this level of control is reassigned to participants then they cannot be able to set such sharing permissions

What recommendations would you give to someone considering this product?

There are many intagibles to look at as part of making a decision, but my experience shows that Webex Meetings is the best choice because of the user-friendly meeting management and conferencing features

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Laura J. C.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2022

Optimal use for conferences and meetings

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

Setup for this app is a breeze on both our system and mobile devices. Scheduling events like trainings, interviews, and meetings is a breeze. Huge numbers of viewers can tune in at once with no hiccups. In addition, it is possible to join the conference call through a web browser, so we may just send the link to do so.

What is your favorite aspect of this product?

Webex has been reliable, user-friendly, and simple to incorporate with our other software. We use it frequently across a wide range of devices, and we've never had a dropped call or a drop in quality. We can all benefit greatly from the hands-on approach to meetings by simply raising our hands when we have a question and then giving a thumbs-up after our issue has been answered.

What do you dislike most about this product?

It does require some training to get up and running, and we typically have to bring in a specialist to help with the facilitation. Frequent users know their way around it, but infrequent ones often require some guidance.

What recommendations would you give to someone considering this product?

This allows us to permanently incorporate an alternative for all of our meeting rooms, make it easier for our remote workers, and plan meetings more closely together. From a safety standpoint, we can issue a secret code to our listeners, and then only the people we want to hear from will join the call.

Pros

  • Continually Improving Product
  • Enables Productivity
  • Saves Time
  • Friendly Negotiation

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