This content is currently locked.

Your current McLean & Company subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative
Or Call Us:
+1-877-281-0480 (US/CAN) or
+1-703-544-9513 (International)
Webex Meetings Logo Award Winner Product Badge
Webex Meetings Logo Award Winner Product Badge
Cisco Systems

Webex Meetings

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Webex Meetings
8.9 /10

What is Webex Meetings?

Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Webex Meetings won the following awards in the Web and Video Conferencing - Enterprise category

Filter By

Webex Meetings Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Webex Meetings.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

94 Plan to Renew

85 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Webex Meetings?

2% Negative
4% Neutral
94% Positive

Pros

  • Fair
  • Helps Innovate
  • Reliable
  • Trustworthy

Feature Ratings

Average 84

Video Conferencing

85

Audio Conferencing VoIP

85

Screen Share

83

Audio Controls

83

Facilitator Functions

83

Audio Conferencing Call in Bridge

83

Instant Messaging

82

Virtual Whiteboard

82

Keyboard Mouse Control

82

Application Share

81

File Transfer

81

Vendor Capability Ratings

Average 82

Ease of Implementation

83

Business Value Created

83

Breadth of Features

82

Ease of IT Administration

82

Quality of Features

82

Ease of Data Integration

82

Usability and Intuitiveness

82

Availability and Quality of Training

81

Product Strategy and Rate of Improvement

81

Vendor Support

81

Ease of Customization

80

Webex Meetings Reviews

Emma A.

  • Role: Sales Marketing
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

All-powerful for meetings across all devices

Likeliness to Recommend

10 /10

What differentiates Webex Meetings from other similar products?

Whether we are using Desktop or Mobile, Windows or iOS applications, Webex Meetings enables easy cross-platform and universal device operation so participants are able to contribute to meetings regardless of the device or operating system they are using

What is your favorite aspect of this product?

All video conference sessions have a high-bandwidth transmission with virtually no network to cause video interruptions. Meeting atteendes have the option to connect through VoIP and use headsets or built-in computer or mobile device microphones for audio-only participation

What do you dislike most about this product?

Only the host of the Webex conference can set sharing permissions for documents and unless this level of control is reassigned to participants then they cannot be able to set such sharing permissions

What recommendations would you give to someone considering this product?

There are many intagibles to look at as part of making a decision, but my experience shows that Webex Meetings is the best choice because of the user-friendly meeting management and conferencing features

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Laura J. C.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2022

Optimal use for conferences and meetings

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

Setup for this app is a breeze on both our system and mobile devices. Scheduling events like trainings, interviews, and meetings is a breeze. Huge numbers of viewers can tune in at once with no hiccups. In addition, it is possible to join the conference call through a web browser, so we may just send the link to do so.

What is your favorite aspect of this product?

Webex has been reliable, user-friendly, and simple to incorporate with our other software. We use it frequently across a wide range of devices, and we've never had a dropped call or a drop in quality. We can all benefit greatly from the hands-on approach to meetings by simply raising our hands when we have a question and then giving a thumbs-up after our issue has been answered.

What do you dislike most about this product?

It does require some training to get up and running, and we typically have to bring in a specialist to help with the facilitation. Frequent users know their way around it, but infrequent ones often require some guidance.

What recommendations would you give to someone considering this product?

This allows us to permanently incorporate an alternative for all of our meeting rooms, make it easier for our remote workers, and plan meetings more closely together. From a safety standpoint, we can issue a secret code to our listeners, and then only the people we want to hear from will join the call.

Pros

  • Continually Improving Product
  • Enables Productivity
  • Saves Time
  • Friendly Negotiation

Thomas H.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2022

Superb tool for conferences

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

The functionality of the program is superb. Both my present and former employers have made use of this program. It's a useful tool for making video conferences easier to organize. This is also useful for inviting people to meetings without requiring them to install Webex on their end.

What is your favorite aspect of this product?

With the convenience of my computer or mobile phone, I can quickly and simply organize a virtual meeting. With the help of a plugin for Microsoft Outlook, I was able to swiftly incorporate the discussion board into my daily schedule. Webex is a great tool that I use frequently in my work.

What do you dislike most about this product?

It never hurts to negotiate a lower price. In addition, there have been occasions when my connection has been so shaky that I've had to exit and reenter the meeting. All of the services are fantastic, and even people who aren't very tech aware should have no trouble with them.

What recommendations would you give to someone considering this product?

I have the ability to convene gatherings of numerous individuals operating in different places all over the world. The meetings go much more smoothly now that I can share my screen with everyone. This software is facilitating my communication with a vendor executive in the EMEA area. High-definition video and crystal-clear sound are only the beginning of what makes Webex such a pleasure to use.

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Efficient Service

Most Popular Webex Meetings Comparisons