What is Webex Meetings?
Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceWebex Meetings Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Webex Meetings.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
94 Plan to Renew
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Webex Meetings?
Pros
- Fair
- Helps Innovate
- Reliable
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Audio Conferencing VoIP
Screen Share
Audio Controls
Facilitator Functions
Audio Conferencing Call in Bridge
Instant Messaging
Virtual Whiteboard
Keyboard Mouse Control
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Breadth of Features
Ease of IT Administration
Quality of Features
Ease of Data Integration
Usability and Intuitiveness
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Ease of Customization
Webex Meetings Reviews
Aviral J.
- Role: Sales Marketing
- Industry: Media
- Involvement: End User of Application
Submitted Oct 2022
Fantastic product if you use cisco suite!
Likeliness to Recommend
What differentiates Webex Meetings from other similar products?
Noise suppression. The built-in noise suppression is excellent.
What is your favorite aspect of this product?
Ease of use and noise supression.
What do you dislike most about this product?
Just like any other video conferencing platform. No key differentiator.
What recommendations would you give to someone considering this product?
If you have cisco suite running already, this makes perfect sense.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Appreciates Incumbent Status
Keana S.
- Role: Sales Marketing
- Industry: Retail
- Involvement: End User of Application
Submitted Oct 2022
"Amazing online meeting platform"
Likeliness to Recommend
What differentiates Webex Meetings from other similar products?
It stands out from competing software because it's feature-rich, easy to use, and chat features work well for asking questions, exchanging data, and providing a clean, readable interface.
What is your favorite aspect of this product?
When it comes to online meeting spaces, Webex is among the frontrunners. When Webex first began, there were hardly any other similar services available. Not nothing about Webex appeals to me. It's only another piece of software or hardware for video chats. Webex is still widely used, and the company has a sizable business clientele. It's an excellent choice for Webinars that require top-notch sound and visuals. Everyone who joined is listed clearly.
What do you dislike most about this product?
It's not a breeze to use Webex. The interface is not self-interactive, making it potentially difficult even for experienced users. I find their design to be antiquated and unappealing now. The fact that you have to log in every time is the major reason why I don't enjoy using Webex. It is not possible to leave the thin client logged in for it to use later since it does not have a single session. It's not obvious where the video and audio controls are located whether you're sharing a screen or an app. If you want to have more people in your meeting than Zoom allows, you'll need to schedule multiple meetings.
What recommendations would you give to someone considering this product?
Webex's user interface is straightforward, and it integrates smoothly with other popular applications like Microsoft Outlook, therefore I'd highly recommend it. Webex's mobile app is a great replacement for desktop use.
Pros
- Reliable
- Trustworthy
- Unique Features
- Efficient Service
- Role: Human Resources
- Industry: Telecommunications
- Involvement: IT Leader or Manager
Submitted Oct 2022
Amazing product
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
