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Webex Meetings Logo Award Winner Product Badge
Cisco Systems

Webex Meetings

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Webex Meetings
8.9 /10

What is Webex Meetings?

Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.

Company Details


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Awards & Recognition

Webex Meetings won the following awards in the Web and Video Conferencing - Enterprise category

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Webex Meetings Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Webex Meetings.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

94 Plan to Renew

85 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Webex Meetings?

2% Negative
4% Neutral
94% Positive

Pros

  • Fair
  • Helps Innovate
  • Reliable
  • Trustworthy

Feature Ratings

Average 84

Video Conferencing

85

Audio Conferencing VoIP

85

Screen Share

83

Audio Controls

83

Facilitator Functions

83

Audio Conferencing Call in Bridge

83

Instant Messaging

82

Virtual Whiteboard

82

Keyboard Mouse Control

82

File Transfer

81

Application Share

81

Vendor Capability Ratings

Average 82

Ease of Implementation

83

Business Value Created

83

Breadth of Features

82

Ease of IT Administration

82

Quality of Features

82

Usability and Intuitiveness

82

Ease of Data Integration

82

Availability and Quality of Training

81

Product Strategy and Rate of Improvement

81

Vendor Support

81

Ease of Customization

80

Webex Meetings Reviews

Imani B.

  • Role: Industry Specific Role
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

Great communication with webex meetings!

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

It's available on both mobile and desktop making it convenient to join meetings anywhere unlike other similar platforms. It's price is topnotch compared to it's competitors.

What is your favorite aspect of this product?

I like it's simplicity to meet face to face with anyone in the world instantly and with high quality video. Also I like how it provides an online virtual experience without having to be in a large crowd.

What do you dislike most about this product?

I didn't find anything that was disgusting while using webex meetings, everything is great with it!

What recommendations would you give to someone considering this product?

It's suitable for virtual meetings using videos and it works well for both small,medium and large audiences.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Trustworthy

Donna T.

  • Role: Information Technology
  • Industry: Media
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2022

An excellent platform for teamwork

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

Webex meetings have become the standard for us. Additionally, we are authorized Webex resellers. Every day, we interact in a variety of ways, including file sharing, discussion of concerns, questioning, etc. The Teams platform is used for everything, including conversations with Cisco salespeople. As a relatively new member of Lumen's staff, I have not yet witnessed any issues within the company's operations. Ticketing system problems have been reported by a small number of my customers, but I know that Cisco is actively addressing these concerns.

What is your favorite aspect of this product?

We have our online meetings and conferences using Webex Meetings at my company. By holding meetings using Webex, members of a team can communicate with one another, even if they're physically located in different towns or countries. The ability for team members to send and receive text messages is a fantastic added function.

What do you dislike most about this product?

On rare occasions, I have to reconnect to the webex when it becomes blank. Upgrades to the whiteboard's mouse support are possible. If you fail the final exam for a course, there is no way to go back and look up the answers.

What recommendations would you give to someone considering this product?

As a scalable platform, Webex Meetings may be used by a wide variety of organizations for their virtual meeting needs. Among the most important considerations for such rollouts is safety. Users can log in to Webex meetings using their existing corporate credentials thanks to its seamless integration with active directory sign-on. About a hundred people can join a Webex meeting without any problems. It seems to have scaled well, at least to me.

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Trustworthy

Alexa V.

  • Role: Sales Marketing
  • Industry: Apparel
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

"Tool with good video and audio quality."

Likeliness to Recommend

8 /10

What differentiates Webex Meetings from other similar products?

It stands out from the crowd because of how simple it is to use. A big number of people can join, and the sessions can be videotaped.

What is your favorite aspect of this product?

There is no better business tool than Webex Meetings. Within a company, you may work together by activating the team feature. Collaboration tools like as IM, video conferencing, slide shows, screen sharing, etc. can be used by all members of the team. Because of its user-friendly design, Webex Meetings is a top pick for online conferences. Our exhibits must be showcased at a number of conferences in my field. During and after video conferencing, it may be utilized for phone calls, lectures, and text messaging.

What do you dislike most about this product?

I find it extremely annoying when participants on a conference call are free to interrupt others or unmute themselves at will. Attendees' voice and video quality may suffer even while connected to a reliable network.

What recommendations would you give to someone considering this product?

In general, the application is quite easy to use, which is one of the reasons why I recommend it. Customers and business partners are not charged for using the tool, which enables us to work with them in a way that is both secure and thorough.

Pros

  • Reliable
  • Trustworthy
  • Unique Features
  • Efficient Service

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