What is Webex Meetings?
Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
94 Plan to Renew
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Webex Meetings?
Pros
- Fair
- Helps Innovate
- Reliable
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Audio Conferencing VoIP
Screen Share
Audio Controls
Facilitator Functions
Audio Conferencing Call in Bridge
Instant Messaging
Virtual Whiteboard
Keyboard Mouse Control
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Breadth of Features
Ease of IT Administration
Quality of Features
Ease of Data Integration
Usability and Intuitiveness
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Ease of Customization
Webex Meetings Reviews
Deborah A.
- Role: Finance
- Industry: Technology
- Involvement: End User of Application
Submitted Oct 2022
Outstanding and amazing tool for communication.
Likeliness to Recommend
What differentiates Webex Meetings from other similar products?
I like how Webex Meetings allows me to chat face to face with customers, friends and family members. It is a very nice and intuitive application that does not demand any training to use. It is super easy and fast to implement and get started with. The video quality is great thus making it awesome application for conferencing.
What is your favorite aspect of this product?
With the help of Webex Meetings, i can contact my colleagues, friends and customers regardless of where they are. It has a nice and intuitive dashboard which is quite easy to learn and understand within a very short period of time. It also enables us to schedule meetings and we can invite others to join via link.
What do you dislike most about this product?
The only challenge i have ever encountered is when my internet connection is slow, this affects the performance of the application and may end up taking longer than expected to fully function. But this not a major issue.
What recommendations would you give to someone considering this product?
I love everything about Webex Meetings and to others also i recommend it.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Trustworthy
Shawn S.
- Role: Finance
- Industry: Healthcare
- Involvement: End User of Application
Submitted Oct 2022
Highly convenient for business video conferences
Likeliness to Recommend
What differentiates Webex Meetings from other similar products?
When we deployed Webex Meetings, the platform was automatically configured to the most secure settings and preferences possible. They are hyper-focused on user privacy, and have committed to never sharing user data or intelligence
What is your favorite aspect of this product?
Wider range of controls for meeting hosts, including file transfers and the ability to remove attendees
What do you dislike most about this product?
Webex Meetings interface is not as intuitive. Some features are difficult to locate, and users required dedicated training upon system launch
What recommendations would you give to someone considering this product?
Webex Meetings is a mature voice platform and is a viable solution for enterprise voice communications in your organizations, with a full unified architecture platform
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
- Role: Consultant
- Industry: Telecommunications
- Involvement: End User of Application
Submitted Oct 2022
A great collaboration tool
Likeliness to Recommend
Pros
- Helps Innovate
- Enables Productivity
- Respectful
- Transparent
