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Cisco Systems

Webex Meetings

Composite Score
8.9 /10
CX Score
9.1 /10
Category
Webex Meetings
8.9 /10

What is Webex Meetings?

Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.

Company Details


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Awards & Recognition

Webex Meetings won the following awards in the Web and Video Conferencing - Enterprise category

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Webex Meetings Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Webex Meetings.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

94 Plan to Renew

85 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Webex Meetings?

3% Negative
4% Neutral
93% Positive

Pros

  • Reliable
  • Helps Innovate
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 85

Video Conferencing

86

Audio Conferencing VoIP

86

Audio Controls

84

Screen Share

84

Audio Conferencing Call in Bridge

84

Facilitator Functions

83

Instant Messaging

83

Virtual Whiteboard

82

Keyboard Mouse Control

82

Application Share

82

File Transfer

82

Vendor Capability Ratings

Average 82

Ease of Implementation

84

Business Value Created

83

Quality of Features

82

Breadth of Features

82

Ease of Data Integration

82

Ease of IT Administration

82

Usability and Intuitiveness

82

Availability and Quality of Training

81

Product Strategy and Rate of Improvement

81

Vendor Support

81

Ease of Customization

80

Webex Meetings Reviews

james d.

  • Role: Operations
  • Industry: Electronics
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

Full HD meeting solution

Likeliness to Recommend

8 /10

What differentiates Webex Meetings from other similar products?

Cisco Webex is simple and quick to set up. We just need to install the app after downloading it, authenticate our identity and the user interface is well-designed and most appealing. This is because Cisco Webex is more than simply a video platform; it's a comprehensive business tool.

What is your favorite aspect of this product?

Cisco Webex is the best web and video conferencing platform which includes a lot of in-meeting functionality that makes our meetings much easier and more affordable. Most of it is expected, but there are a few pleasant surprises, such as customizable screen designs. Meetings are held in HD video and audio for up to 1,000 people, and attendees can join by VoIP and a direct dial-in number. Overall Cisco saves our time and effort by providing such an amazing platform.

What do you dislike most about this product?

When I shared my screen during video conferences, people would occasionally comment that there were some grey areas on the shared screen. The cost of the tool is also high but it performs well for our money and provides great abilities to manage meetings.

What recommendations would you give to someone considering this product?

Cisco Webex offers plenty of features with which you may share your entire screen, use tools like Microsoft PowerPoint, or work together on a digital whiteboard. We get great benefits with this platform because we can record straight to our smartphone or save recordings to the cloud using a variety of recording choices although Cisco Webex also connects with a variety of calendars, including Google, to make scheduling easier.

Pros

  • Helps Innovate
  • Reliable
  • Trustworthy
  • Unique Features

Vikalap G.

  • Role: Operations
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

Great for video conference across locations

Likeliness to Recommend

8 /10

What differentiates Webex Meetings from other similar products?

Cisco Webex is reliable and secure. Its quality of connection and features are really good.

What is your favorite aspect of this product?

Ability to join the webex meeting in various ways like from Laptop or phone or even dial in.

What do you dislike most about this product?

For web browser, one needs to install a plug in to be able to join the web ex meeting.

What recommendations would you give to someone considering this product?

This is good reliable product for working together in global team.

Pros

  • Helps Innovate
  • Reliable
  • Inspires Innovation
  • Respectful

Sukanya S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

not easy to use, needs a lot of downloads

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

its safe to use

What is your favorite aspect of this product?

Free video calls and screen sharing

What do you dislike most about this product?

other integrations need downloads separately

What recommendations would you give to someone considering this product?

look for its alternatives

Pros

  • Helps Innovate
  • Continually Improving Product
  • Enables Productivity
  • Unique Features

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