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Cisco Systems

Webex Meetings

Composite Score
8.9 /10
CX Score
9.1 /10
Category
Webex Meetings
8.9 /10

What is Webex Meetings?

Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.

Company Details


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Awards & Recognition

Webex Meetings won the following awards in the Web and Video Conferencing - Enterprise category

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Webex Meetings Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Webex Meetings.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

94 Plan to Renew

85 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Webex Meetings?

3% Negative
4% Neutral
93% Positive

Pros

  • Reliable
  • Helps Innovate
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 85

Video Conferencing

86

Audio Conferencing VoIP

86

Audio Controls

84

Screen Share

84

Audio Conferencing Call in Bridge

84

Facilitator Functions

83

Instant Messaging

83

Virtual Whiteboard

82

Keyboard Mouse Control

82

Application Share

82

File Transfer

82

Vendor Capability Ratings

Average 82

Ease of Implementation

84

Business Value Created

83

Quality of Features

82

Breadth of Features

82

Ease of Data Integration

82

Ease of IT Administration

82

Usability and Intuitiveness

82

Availability and Quality of Training

81

Product Strategy and Rate of Improvement

81

Vendor Support

81

Ease of Customization

80

Webex Meetings Reviews

Carlos Jose P.

  • Role: Finance
  • Industry: Finance
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2022

Professional for communication processes

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

This is a fairly fast and effective communication tool mainly for those who need to have fluid communication with partners around the world without problems, what differentiates this tool from others is that this tool has undoubtedly improved the quality of their videos and that It is also well known for its efficiency throughout the world.

What is your favorite aspect of this product?

I like it because I already knew this type of tool and implementing it in a professional way was quite fast, it complies with systems for sharing screens and sending documents in real time, something that in my sector and in my work I require in the best possible way, your adaptability is high and therefore it is one of the favorites

What do you dislike most about this product?

I have no problems

What recommendations would you give to someone considering this product?

I recommend it if what you are looking for is to have control of the communication processes of the company, and that said systems are implemented with the best quality and in less time.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Saburo P.

  • Role: Vendor Management
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2022

Webex Suite is a worthy software for communication

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

Webex Meeting is an online communications answer that permits you to join and organize conferences from anywhere and device, sharing the screen with HD audio and video quality, developing add a hybrid approach where the affiliation is sort of smart and sufficient adapting to the way during which that groups work in a simple, quick and secure way with resources and merchandise that supply over what we commonly have to be compelled to collaborate online, I like it as a result of it offers a visually pleasing interface and is personalized.

What is your favorite aspect of this product?

There is such a lot regarding this software system that I favor that it’s exhausting to narrow it down. It simply works. We’ve been trying to find solutions for years before the pandemic however nobody ever very wished to have interaction with them to speak to every different – they’d rather just develop the phone. However, after we had to find an answer to attach our team and share our screens, or brainstorm and collaborate, Cisco’s software was systematically chosen by the team and has quickly become the software of choice. I additionally like the whiteboard feature! If you’ll use it once connecting with an iPad, it makes it very easy to ow

What do you dislike most about this product?

I’ve had problems with the desktop app once it involves notifications. It’ll let me grasp that a meeting is about to begin, however, once I click on it, it doesn’t start the meeting each time. Once that happens, I would like to restart the app or generally even my pc. If I’m running late to the meeting, it simply delays things again. However, that's when I typically switch to my phone whereas my computer is figuring itself out.

What recommendations would you give to someone considering this product?

Give it a try. It’s going to take many times to find out the way to work it, but it’s definitely worth the investment of your time.

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Effective Service

Margaret t.

  • Role: Operations
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

Makes easier meeting from any place and any time

Likeliness to Recommend

10 /10

What differentiates Webex Meetings from other similar products?

In comparison to meeting solutions, this is an excellent meeting software that is both safe and speedy. Their customer service is also excellent. It has all of the characteristics of a program for organizing meetings and webinars, and the best part about utilizing Cisco is its security.

What is your favorite aspect of this product?

Cisco Webex has a variety of security features that are not included in any meeting solutions. It makes it easier to arrange high-quality meetings with our foreign clients with ease. It is protected by cloud recordings that are encrypted, and end-to-end encryption is the best option for Cisco Webex. Our Staff can also add meeting passwords. I really like the video and audio quality which are excellent.

What do you dislike most about this product?

WebEx has all of the basic video conferencing features we'd expect from such a service. WebEx falls short because, unlike other similar software, it does not integrate with the rest of the office suite, making it feel like an afterthought.

What recommendations would you give to someone considering this product?

Cisco Webex is a fantastic platform that can handle the needs of any organization, no matter how big or little. However, the service's quality is well worth the money, and the sheer amount of connectors means the system may quickly become a vital part of your company.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

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