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Webex Meetings Logo
Webex Meetings Logo
Cisco Systems

Webex Meetings

Composite Score
8.9 /10
CX Score
9.1 /10
Category
Webex Meetings
8.9 /10

What is Webex Meetings?

Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.

Company Details


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Awards & Recognition

Webex Meetings won the following awards in the Web and Video Conferencing - Enterprise category

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Webex Meetings Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Webex Meetings.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

94 Plan to Renew

85 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Webex Meetings?

3% Negative
4% Neutral
93% Positive

Pros

  • Reliable
  • Helps Innovate
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 85

Video Conferencing

86

Audio Conferencing VoIP

86

Audio Controls

84

Screen Share

84

Audio Conferencing Call in Bridge

84

Facilitator Functions

83

Instant Messaging

83

Virtual Whiteboard

82

Keyboard Mouse Control

82

Application Share

82

File Transfer

82

Vendor Capability Ratings

Average 82

Ease of Implementation

84

Business Value Created

83

Quality of Features

82

Breadth of Features

82

Ease of Data Integration

82

Ease of IT Administration

82

Usability and Intuitiveness

82

Availability and Quality of Training

81

Product Strategy and Rate of Improvement

81

Vendor Support

81

Ease of Customization

80

Webex Meetings Reviews

Farhan A.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2022

Nice Product

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

It removes background noise while call, which I like the most. It provides seamless screen sharing and video conferencing even in a slow network. It also gives us the option to set virtual background. Setup of meetings is effortless in Webex Meetings. We can also integrate it with Microsoft Outlook. It allows up to 500 participants which make it better than other video conferencing application like zoom.

What is your favorite aspect of this product?

Application is slow when we start a meeting. It gives us only a few countries' phone numbers for the dial-in call. Sometimes sharing control does not work. When we using webex in the browser its performance is low.

What do you dislike most about this product?

Video conferencing among the team members. Very nice interface to setup meetings and joining the meetings.

What recommendations would you give to someone considering this product?

Cisco Webex provide a easy means to schedule and connect to the vendors

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Ashlyn .

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2022

Inimitable video conferencing tool.

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

Cisco Webex is a great tool that has helped us a lot in managing meetings and collaboration gets better this way. The features it offers are quite efficient which we haven’t anticipated but the video and audio standard is up to the mark and is exactly how we wanted it to be. Moreover, the ease of sharing documents related to our business and we haven’t felt much difference in the virtual presentations we are giving using it and the way we used to give at our office. But its downside is that it is not a good choice if someone wants to have a massive meeting with a massive number of participants and second is its price.

What is your favorite aspect of this product?

In the time of Covid, this tool has saved us like our guardian angel. It assisted us in managing a number of conferences and meetings. We are able to use it not just from our laptops but also its mobile application is helpful too in this regard as we can get connected from almost anywhere. We can give and take presentations too and can share essential business documents too.

What do you dislike most about this product?

Sometimes the number of people in our conference gets increased and in my opinion, it is not a perfect choice when it comes to a large number of participants as it starts lagging and its price is way too high which I think is quite unfair as it is a need of time and world is now switching to Virtual meetings.

What recommendations would you give to someone considering this product?

Its definately a green signal for others to go for this tooln .

Pros

  • Helps Innovate
  • Enables Productivity
  • Unique Features
  • Inspires Innovation

Gabriel I.

  • Role: Sales Marketing
  • Industry: Banking
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2022

Awesome audio/video collaboration solution

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

Platform structure Unique features Security Messaging Recording unlimited Managed video endpoints

What is your favorite aspect of this product?

Digital signage Notable integrations Support

What do you dislike most about this product?

Nothing that i dislike

What recommendations would you give to someone considering this product?

Maximum Platform Flexibility Designed with enterprise in mind Call quality and user experience

Pros

  • Efficient Service
  • Effective Service
  • Caring
  • Saves Time

Cons

  • Slower Product Innovation
  • Under Delivered

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