What is Webex Meetings?
Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
94 Plan to Renew
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Webex Meetings?
Pros
- Fair
- Helps Innovate
- Reliable
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Audio Conferencing VoIP
Screen Share
Audio Controls
Facilitator Functions
Audio Conferencing Call in Bridge
Instant Messaging
Virtual Whiteboard
Keyboard Mouse Control
File Transfer
Application Share
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Breadth of Features
Ease of IT Administration
Quality of Features
Usability and Intuitiveness
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Ease of Customization
Webex Meetings Reviews
Priyanka M.
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Oct 2022
Easy to use, but a bit pricey
Likeliness to Recommend
What differentiates Webex Meetings from other similar products?
Webex is helpful for businesses that would like to host larger-scale events.
What is your favorite aspect of this product?
Webex Meetings allow to join from apps, includes video, and is easy to schedule.
What do you dislike most about this product?
Background noise cancellation technique needs to be improved or implemented
What recommendations would you give to someone considering this product?
Pricey but helpful to host meetings/webinars for huge crowd
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Helen M.
- Role: Operations
- Industry: Education
- Involvement: End User of Application
Submitted Oct 2022
Easy-to-use platform for online meetings.
Likeliness to Recommend
What differentiates Webex Meetings from other similar products?
Cisco Webex is the best product in terms of collaboration and presentation. Because of the current epidemic, I'm much more into video and audio conversations than I am in-person meetings. Being able to be seen and heard is critical for me to move the needle in closing new transactions, thus having a dependable online platform comes in handy. I've discovered that when contacting other platforms where I'm not the one directing the conversation, I encounter a lot more quality concerns that I may have overlooked while using webex.
What is your favorite aspect of this product?
Cisco Webex Meetings is one of the market's most dependable video conferencing solutions. When compared to other lower bandwidth solutions tested with Microsoft Teams, video conferencing exhibits less jitter. I enjoy being able to rapidly incorporate a call without the need for many plugins and with outstanding sound quality. Because there are so many platforms in this arena, I've always gotten clear and succinct coverage when using the Go-to meeting, whether I'm in the vehicle, at an airport, or at work.
What do you dislike most about this product?
There is nothing to dislike about this product; it is an excellent match for professional connections. The GUI interface is pretty straightforward. I occasionally have problems sending a link through my Personal Room rather than the link in the Outlook add-in. I'm not sure if this is a Webex or internal problem, but having consistent code rather than one that varies depending on how I set up the meeting might be difficult if I'm on the road and need my credentials quickly.
What recommendations would you give to someone considering this product?
There are currently numerous alternative solutions on the market, like as Zoom, Goto Meetings, and Teams, that provide the same services as Cisco for less money. If quality and stability are your major concerns, Cisco Webex is the best option. Webex is a fantastic collaboration tool, and while it requires a bit more front-end effort, its stability over time is superior to other similar programs in my opinion.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Susan K.
- Role: Operations
- Industry: Utilities
- Involvement: End User of Application
Submitted Oct 2022
Fair price
Likeliness to Recommend
What differentiates Webex Meetings from other similar products?
Automatic scheduling of events and reports. Desktop sharing is enabled. File and document sharing
What is your favorite aspect of this product?
Great for collaboration between users. Saves time and resources. It's highly effective through automatic scheduling and reporting
What do you dislike most about this product?
High bandwidth consumption.
What recommendations would you give to someone considering this product?
Great tool for virtual meetings between different offices.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity