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Webex Meetings Logo Award Winner Product Badge
Webex Meetings Logo Award Winner Product Badge
Cisco Systems

Webex Meetings

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Webex Meetings
8.9 /10

What is Webex Meetings?

Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.

Company Details


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Awards & Recognition

Webex Meetings won the following awards in the Web and Video Conferencing - Enterprise category

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Webex Meetings Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Webex Meetings.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

94 Plan to Renew

85 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Webex Meetings?

2% Negative
4% Neutral
94% Positive

Pros

  • Fair
  • Helps Innovate
  • Reliable
  • Trustworthy

Feature Ratings

Average 84

Video Conferencing

85

Audio Conferencing VoIP

85

Screen Share

83

Audio Controls

83

Facilitator Functions

83

Audio Conferencing Call in Bridge

83

Instant Messaging

82

Virtual Whiteboard

82

Keyboard Mouse Control

82

Application Share

81

File Transfer

81

Vendor Capability Ratings

Average 82

Ease of Implementation

83

Business Value Created

83

Breadth of Features

82

Ease of IT Administration

82

Quality of Features

82

Ease of Data Integration

82

Usability and Intuitiveness

82

Availability and Quality of Training

81

Product Strategy and Rate of Improvement

81

Vendor Support

81

Ease of Customization

80

Webex Meetings Reviews

Helen M.

  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

Easy-to-use platform for online meetings.

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

Cisco Webex is the best product in terms of collaboration and presentation. Because of the current epidemic, I'm much more into video and audio conversations than I am in-person meetings. Being able to be seen and heard is critical for me to move the needle in closing new transactions, thus having a dependable online platform comes in handy. I've discovered that when contacting other platforms where I'm not the one directing the conversation, I encounter a lot more quality concerns that I may have overlooked while using webex.

What is your favorite aspect of this product?

Cisco Webex Meetings is one of the market's most dependable video conferencing solutions. When compared to other lower bandwidth solutions tested with Microsoft Teams, video conferencing exhibits less jitter. I enjoy being able to rapidly incorporate a call without the need for many plugins and with outstanding sound quality. Because there are so many platforms in this arena, I've always gotten clear and succinct coverage when using the Go-to meeting, whether I'm in the vehicle, at an airport, or at work.

What do you dislike most about this product?

There is nothing to dislike about this product; it is an excellent match for professional connections. The GUI interface is pretty straightforward. I occasionally have problems sending a link through my Personal Room rather than the link in the Outlook add-in. I'm not sure if this is a Webex or internal problem, but having consistent code rather than one that varies depending on how I set up the meeting might be difficult if I'm on the road and need my credentials quickly.

What recommendations would you give to someone considering this product?

There are currently numerous alternative solutions on the market, like as Zoom, Goto Meetings, and Teams, that provide the same services as Cisco for less money. If quality and stability are your major concerns, Cisco Webex is the best option. Webex is a fantastic collaboration tool, and while it requires a bit more front-end effort, its stability over time is superior to other similar programs in my opinion.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Susan K.

  • Role: Operations
  • Industry: Utilities
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

Fair price

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

Automatic scheduling of events and reports. Desktop sharing is enabled. File and document sharing

What is your favorite aspect of this product?

Great for collaboration between users. Saves time and resources. It's highly effective through automatic scheduling and reporting

What do you dislike most about this product?

High bandwidth consumption.

What recommendations would you give to someone considering this product?

Great tool for virtual meetings between different offices.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Kesley G.

  • Role: Operations
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

''Well advanced video conferencing platform.''

Likeliness to Recommend

10 /10

What differentiates Webex Meetings from other similar products?

The simplicity of the user interface is my best feature of the tool. Webex meeting is quite professional compared to any other meeting platform. The audio and visual qualities are both excellent.

What is your favorite aspect of this product?

Webex has helped us in holding business meeting with fellow colleagues easily. This has increased our taskforce.

What do you dislike most about this product?

Some of the product functions are difficult to grasp.

What recommendations would you give to someone considering this product?

It Is the best online meeting platform one can easily access.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Efficient Service

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