What is Webex Meetings?
Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
94 Plan to Renew
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Webex Meetings?
Pros
- Fair
- Helps Innovate
- Reliable
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Audio Conferencing VoIP
Screen Share
Audio Controls
Facilitator Functions
Audio Conferencing Call in Bridge
Instant Messaging
Virtual Whiteboard
Keyboard Mouse Control
File Transfer
Application Share
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Breadth of Features
Ease of IT Administration
Quality of Features
Usability and Intuitiveness
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Ease of Customization
Webex Meetings Reviews
Sydney L.
- Role: Sales Marketing
- Industry: Biotechnology
- Involvement: IT Leader or Manager
Submitted Dec 2022
Great product, but could use some innovation
Likeliness to Recommend
What differentiates Webex Meetings from other similar products?
Webex’s really keeps they’re technical issues to a minimum with they’re customer service team
What is your favorite aspect of this product?
I love the ability to be able to collaborate with my co-workers at any time throughout the day
What do you dislike most about this product?
I feel that it hasn’t kept up in terms of innovation and the system at times feels outdated.
What recommendations would you give to someone considering this product?
I would recommend looking at a few other alternatives in the market that offer the same services to compare cost
Pros
- Enables Productivity
- Saves Time
- Friendly Negotiation
- Reliable
Cons
- Less Fair
- Charges for Enhancements
- Less Respectful
Hideki N.
- Role: Consultant
- Industry: Consulting
- Involvement: IT Leader or Manager
Submitted Dec 2022
Communications without interruption
Likeliness to Recommend
What differentiates Webex Meetings from other similar products?
It is one of the fastest growing tools in recent years and has stood out from others for its reliability in terms of security and operational efficiency that it offers. It is a video conferencing system that works professionally well and that is also not complicated or inaccessible.
What is your favorite aspect of this product?
I like it because it has functions designed for professionals who work remotely, something that in recent years has been increasing allows people to work from afar performing the same functions even while communicating, something that this tool allows, from sharing files to screen and online chat. alive, facilitating real-time communications
What do you dislike most about this product?
I have no problems because the tool has not failed, it allows me to communicate with several professionals without problems and it is not a high cost
What recommendations would you give to someone considering this product?
A tool with which you will have constant access to the entire work team in real time, ideal for large or small organizations
Pros
- Helps Innovate
- Performance Enhancing
- Unique Features
- Inspires Innovation
Rishikesh W.
- Role: Operations
- Industry: Engineering
- Involvement: IT Development, Integration, and Administration
Submitted Dec 2022
User friendly to access and for customization.
Likeliness to Recommend
What differentiates Webex Meetings from other similar products?
Clean user interface and the many features it provides to my team/organization. While working with other systems, I never quite feel like it's as robust of a system and there are always glitches & hiccups when trying to use these competitors on occasion
What is your favorite aspect of this product?
Can handle large meetings with participants up to 1000 users.The quality of video and audio is much better than other applications.
What do you dislike most about this product?
It isnt much helpful when you need to share big files.
What recommendations would you give to someone considering this product?
Webex Meetings is for public or large-scale webinars. The software seems most geared towards that type of meeting. Particularly when many participants are public or unknown. When holding small meetings, especially within one company, other competing products are more intuitive and a bit easier to use.
Pros
- Continually Improving Product
- Enables Productivity
- Caring
- Transparent
