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Cisco Systems

Webex Meetings

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Webex Meetings
8.9 /10

What is Webex Meetings?

Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.

Company Details


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Awards & Recognition

Webex Meetings won the following awards in the Web and Video Conferencing - Enterprise category

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Webex Meetings Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Webex Meetings.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

94 Plan to Renew

85 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Webex Meetings?

2% Negative
4% Neutral
94% Positive

Pros

  • Fair
  • Helps Innovate
  • Reliable
  • Trustworthy

Feature Ratings

Average 84

Video Conferencing

85

Audio Conferencing VoIP

85

Screen Share

83

Audio Controls

83

Facilitator Functions

83

Audio Conferencing Call in Bridge

83

Instant Messaging

82

Virtual Whiteboard

82

Keyboard Mouse Control

82

File Transfer

81

Application Share

81

Vendor Capability Ratings

Average 82

Ease of Implementation

83

Business Value Created

83

Breadth of Features

82

Ease of IT Administration

82

Quality of Features

82

Usability and Intuitiveness

82

Ease of Data Integration

82

Availability and Quality of Training

81

Product Strategy and Rate of Improvement

81

Vendor Support

81

Ease of Customization

80

Webex Meetings Reviews

Patriciah J.

  • Role: Sales Marketing
  • Industry: Utilities
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

A Simple to Manage Tool For Online Meetings

Likeliness to Recommend

10 /10

What differentiates Webex Meetings from other similar products?

With Webex Meetings, conducting online meetings has been so easy for us. I also love the amazing reliability of Webex Meetings. This product is so unique because conducting online meetings using it is affordable.

What is your favorite aspect of this product?

I like how Webex Meetings has a simple to understand interface. Moreover, I like how the customers support team of this online communications tool handles our issues.

What do you dislike most about this product?

I like everything about Webex Meetings. For the time I have used Webex Meetings, I have never experienced any challenges concerning it.

What recommendations would you give to someone considering this product?

Webex Meetings is a great product that I highly recommend to everyone. Webex Meetings is affordable and suitable for all sizes of businesses.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Evelyn J.

  • Role: Human Resources
  • Industry: Utilities
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

All in one amazing video meeting solution.

Likeliness to Recommend

10 /10

What differentiates Webex Meetings from other similar products?

The most interesting, accessible, and clever video conferencing option for the modern workforce is Webex Meetings. By eliminating background noise and enhancing voice quality, it makes meetings more dynamic and engaging. Audiences can also convey their emotions through dynamic emojis and gesture detection.

What is your favorite aspect of this product?

The main features of Webex Meetings, in my opinion, are their simplicity of use and high level of productivity. With this program, you can hold conferences with anyone for free. You may display slideshows, share your screen via any device, make phone or video calls, and send chat conversations. Webex Meetings is flexible software that can certainly meet the conferencing needs of any corporation because it functions flawlessly regardless of team size.

What do you dislike most about this product?

The one thing about Webex Meetings that I don't like is that it doesn't reach as many people as Zoom. Therefore, it serves a very specific purpose, and while Zoom is more intuitive, you're less likely to make new users feel at ease using it.

What recommendations would you give to someone considering this product?

My colleagues and I can work remotely with the aid of Webex Meetings. It uses the least amount of bandwidth when comparing to other video conferencing options, which is a huge plus for some of my coworkers who don't always have access to reliable Wi-Fi. Webex Meetings continue to operate perfectly even when they are using a meager LTE connection.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Gourav R.

  • Role: Student Academic
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

Webs can be better

Likeliness to Recommend

7 /10

What differentiates Webex Meetings from other similar products?

Webx provides a very different UX as compared to other platforms but mostly not so friendly

What is your favorite aspect of this product?

The application provides cross platform support with the ability to join from any device.

What do you dislike most about this product?

The user interface of the application is quite difficult to understand

What recommendations would you give to someone considering this product?

Use gsuite rather than webx

Pros

  • Trustworthy
  • Unique Features
  • Respectful
  • Fair

Cons

  • Less Effective Service

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