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Cisco Systems

Webex Meetings

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Webex Meetings
8.9 /10

What is Webex Meetings?

Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.

Company Details


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Awards & Recognition

Webex Meetings won the following awards in the Web and Video Conferencing - Enterprise category

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Webex Meetings Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Webex Meetings.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

94 Plan to Renew

85 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Webex Meetings?

2% Negative
4% Neutral
94% Positive

Pros

  • Fair
  • Helps Innovate
  • Reliable
  • Trustworthy

Feature Ratings

Average 84

Video Conferencing

85

Audio Conferencing VoIP

85

Screen Share

83

Audio Controls

83

Facilitator Functions

83

Audio Conferencing Call in Bridge

83

Instant Messaging

82

Virtual Whiteboard

82

Keyboard Mouse Control

82

Application Share

81

File Transfer

81

Vendor Capability Ratings

Average 82

Ease of Implementation

83

Business Value Created

83

Breadth of Features

82

Ease of IT Administration

82

Quality of Features

82

Ease of Data Integration

82

Usability and Intuitiveness

82

Availability and Quality of Training

81

Product Strategy and Rate of Improvement

81

Vendor Support

81

Ease of Customization

80

Webex Meetings Reviews

Somendra K.

  • Role: Information Technology
  • Industry: Utilities
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Dec 2022

Ease of use, screen sharing, virtual board

Likeliness to Recommend

10 /10

What differentiates Webex Meetings from other similar products?

Webex meetings are beneficial when scheduling and accessing scheduled meetings from the calendar.

What is your favorite aspect of this product?

Webex Meetings is a helpful multipurpose platform through which you can connect with others, communicate with them through various means like video conferences and calls, and create content with them collaboratively.

What do you dislike most about this product?

The main downside of the Webex Meeting was the microphone connection issues in the older versions.

What recommendations would you give to someone considering this product?

The video quality is perhaps the best in the industry, even with a low internet connection, Webex never failed to connect to the audio/video calls and provide me with the best quality.

Pros

  • Enables Productivity
  • Trustworthy
  • Unique Features
  • Effective Service

Lia D.

  • Role: Public Sector
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

Such a robust virtual conferencing software.

Likeliness to Recommend

10 /10

What differentiates Webex Meetings from other similar products?

When scheduling and accessing planned meetings from the calendar, Webex meetings are helpful. With each upgrade, the UI also gets better and better. Most beneficial tools are included in the more recent versions to make the process simpler and more seamless. I believe that Webex meetings are simple to schedule and access, in contrast to other meeting apps.

What is your favorite aspect of this product?

You can use Webex Meetings anywhere and speak freely because it is a multiplatform program. Webex Meetings had the highest-quality videos of any video conferencing program I've tested, which is essential for viewing one another in person. It's a great tool for remote work because it has collaboration, team communication, and project management functions.

What do you dislike most about this product?

The application is open and the meeting time is triggered, however the alerts occasionally lag or fail to display, which is one aspect I did not enjoy. The ability to record meetings is not very effective; occasionally, the recording's quality or size prevented me from sharing it.

What recommendations would you give to someone considering this product?

In the event that you don't want to install the app on your laptop or computer, you can utilize Webex Meetings from your web browser, which is easy. The same holds true for meeting attendees who have never used the software before. If you want to access more features and usage, you can easily convert your session into a webinar.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Patriciah J.

  • Role: Sales Marketing
  • Industry: Utilities
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

A Simple to Manage Tool For Online Meetings

Likeliness to Recommend

10 /10

What differentiates Webex Meetings from other similar products?

With Webex Meetings, conducting online meetings has been so easy for us. I also love the amazing reliability of Webex Meetings. This product is so unique because conducting online meetings using it is affordable.

What is your favorite aspect of this product?

I like how Webex Meetings has a simple to understand interface. Moreover, I like how the customers support team of this online communications tool handles our issues.

What do you dislike most about this product?

I like everything about Webex Meetings. For the time I have used Webex Meetings, I have never experienced any challenges concerning it.

What recommendations would you give to someone considering this product?

Webex Meetings is a great product that I highly recommend to everyone. Webex Meetings is affordable and suitable for all sizes of businesses.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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