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Webex Meetings Logo Award Winner Product Badge
Webex Meetings Logo Award Winner Product Badge
Cisco Systems

Webex Meetings

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Webex Meetings
8.9 /10

What is Webex Meetings?

Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.

Company Details


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Awards & Recognition

Webex Meetings won the following awards in the Web and Video Conferencing - Enterprise category

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Webex Meetings Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Webex Meetings.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

94 Plan to Renew

85 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Webex Meetings?

2% Negative
4% Neutral
94% Positive

Pros

  • Fair
  • Helps Innovate
  • Reliable
  • Trustworthy

Feature Ratings

Average 84

Video Conferencing

85

Audio Conferencing VoIP

85

Screen Share

83

Audio Controls

83

Facilitator Functions

83

Audio Conferencing Call in Bridge

83

Instant Messaging

82

Virtual Whiteboard

82

Keyboard Mouse Control

82

Application Share

81

File Transfer

81

Vendor Capability Ratings

Average 82

Ease of Implementation

83

Business Value Created

83

Breadth of Features

82

Ease of IT Administration

82

Quality of Features

82

Ease of Data Integration

82

Usability and Intuitiveness

82

Availability and Quality of Training

81

Product Strategy and Rate of Improvement

81

Vendor Support

81

Ease of Customization

80

Webex Meetings Reviews

Mohammad K.

  • Role: Information Technology
  • Industry: Machinery
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

Smooth for interacting professionally

Likeliness to Recommend

10 /10

What differentiates Webex Meetings from other similar products?

Unlike other meetings applications, I feel Webex Meetings makes it easier to schedule and access meetings. The newer versions include more valuable tools that make the experience easier and smooth

What is your favorite aspect of this product?

I can send chat messages, make voice or video calls, share my screen through any device, and display presentations because the interface of Webex Meetings is more welcoming than other similar applications

What do you dislike most about this product?

The problem we had with Webex Meetings was the microphone connection issues in the older versions but this problem was resolved in the latest updates and we haven’t faced any other issue since

What recommendations would you give to someone considering this product?

As a multi-platform software, you can use Webex Meetings anywhere and communicate freely. It’s an excellent medium for working from home, and it has proven to be beneficial for job training and intern monitoring

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Ramzy J.

  • Role: Information Technology
  • Industry: Other
  • Involvement: Vendor Management and Renewal
Validated Review
Verified Reviewer

Submitted Dec 2022

Webex meeting is excellent for online conferences.

Likeliness to Recommend

8 /10

What differentiates Webex Meetings from other similar products?

I favor its specialization and feel that its programming is a lot of stable than its counterparts. It’s rare to encounter technical issues while exploiting it. The foremost common applications through that I encounter technical problems during meetings, like low sound quality, screen sharing problems, and then on.

What is your favorite aspect of this product?

Webex meeting is a useful multipurpose platform through which you’ll connect with others, communicate with them through numerous means like video conferences and calls, and make content with them collaboratively. Its comprehensive support for mobile devices makes it a cross-device communication software system that you just can use without limitations. Calls and conferences are limitless, permitting you to speak freely for as long as you need.

What do you dislike most about this product?

The sole drawback to Webex conferences is that Webex App, formerly Webex Teams, does everything higher and offers more intuitiveness. There’s no reason not to upgrade to the Webex App if you’re an existing user of Webex Meetings.

What recommendations would you give to someone considering this product?

Simple use and high productivity are the most effective aspects of Webex meetings, from my experience. It’s a free-to-use software system through that you’ll have conferences with anyone. You’ll send chat messages, create voice or video calls, share your screen through any device, and show presentations. Webex meetings work regardless of team size, therefore it’s a scalable software that will simply cater to any organization’s conference needs.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Effective Service

Cons

  • Vendor Friendly Policies

Anderson K.

  • Role: Human Resources
  • Industry: Utilities
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

I Like the Features of Webex Meetings

Likeliness to Recommend

10 /10

What differentiates Webex Meetings from other similar products?

The reliability of Webex Meetings makes everything easy and smooth for us. It is the most affordable video conferencing software to use.

What is your favorite aspect of this product?

We enjoy the services of Webex Meetings because we get in touch with the support team instantly whenever we need answers to any queries arising. Webex Meetings offers quality and perfect videos and audios.

What do you dislike most about this product?

I don't dislike anything about Webex Meetings. Webex Meetings is so impressive. No cons.

What recommendations would you give to someone considering this product?

You will love the capabilities and intuitiveness of Webex Meetings. Webex Meetings is the best. I highly recommend Webex Meetings.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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