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Webex Meetings Logo Award Winner Product Badge
Webex Meetings Logo Award Winner Product Badge
Cisco Systems

Webex Meetings

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Webex Meetings
8.9 /10

What is Webex Meetings?

Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.

Company Details


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Awards & Recognition

Webex Meetings won the following awards in the Web and Video Conferencing - Enterprise category

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Webex Meetings Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Webex Meetings.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

94 Plan to Renew

85 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Webex Meetings?

2% Negative
4% Neutral
94% Positive

Pros

  • Fair
  • Helps Innovate
  • Reliable
  • Trustworthy

Feature Ratings

Average 84

Video Conferencing

85

Audio Conferencing VoIP

85

Screen Share

83

Audio Controls

83

Facilitator Functions

83

Audio Conferencing Call in Bridge

83

Instant Messaging

82

Virtual Whiteboard

82

Keyboard Mouse Control

82

Application Share

81

File Transfer

81

Vendor Capability Ratings

Average 82

Ease of Implementation

83

Business Value Created

83

Breadth of Features

82

Ease of IT Administration

82

Quality of Features

82

Ease of Data Integration

82

Usability and Intuitiveness

82

Availability and Quality of Training

81

Product Strategy and Rate of Improvement

81

Vendor Support

81

Ease of Customization

80

Webex Meetings Reviews

William H.

  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Good audio/video conferencing tool for companies.

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

We were seeking for an online video conferencing program, and Webex is one of the best; it has all of the wonderful features you could want. Because remote work cooperation is essential, my firm uses Cisco Webex Meeting to organize team meetings that recipients may attend by mobile phone if necessary. The connection is quite safe, and Cisco is a well-known security brand.

What is your favorite aspect of this product?

Webex Meeting is a superb video/audio conferencing tool that allows participants to share screens, works on low bandwidth internet, has a nice and easy-to-use user interface, and strong animation/reaction features. It connects with Outlook and hence makes it easier to organize meetings while verifying the availability of the attendees. Aside from that, it offers the ability to attend the conference through browser, making things easier if the app is not installed or causes issues.

What do you dislike most about this product?

I mostly use Webex Meeting on Mac OS; it takes a little longer to load the first time than other programs, and when someone hits the mute/unmute button, the software notifies users with an annoying sound. When the basic characteristics required to set up a communication structure are considered, the cost is higher than that of competing tools on the market. The package includes expensive calling and conference options, making the overall solution inefficient.

What recommendations would you give to someone considering this product?

If security is critical and you can afford to pay a bit more, Cisco Webex Meetings is an excellent solution. That provides you all the required functions to carry out team or customer meetings.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Fakhri M.

  • Role: Industry Specific Role
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Top security and reliability, but a bit clunky.

Likeliness to Recommend

4 /10

What differentiates Webex Meetings from other similar products?

Webex Meetings compared with other competitors offers exceptional security and cloud storage capability (10 GB).

What is your favorite aspect of this product?

Product is very reliable and stable, it offers great security, and the insane cloud storage definitely comes in handy. Also having the option to have meetings up to 200 people might come in handy to some users

What do you dislike most about this product?

Compared to competitors like Zoom horrendous ease of use. From registration to usage everything feels clunky and slow, ui doesn't seem attractive to me, though it has plenty of features I had to look up how to use them which obviously is a big problem.

What recommendations would you give to someone considering this product?

I think for big enterprises it is the perfect product which offers great security and a great customer service, also the same enterprises can train their employees on this product to make the ease of use not a problem. If a company wants to buy the product definitely go for the enterprise version

Pros

  • Trustworthy
  • Client Friendly Policies
  • Security Protects
  • Reliable

Cons

  • Commodity Features
  • Wastes Time
  • Less Effective Service

Carl F.

  • Role: Industry Specific Role
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Cisco webex Meetings Reviewed

Likeliness to Recommend

8 /10

What differentiates Webex Meetings from other similar products?

Great on screen sharing and remote control on presentation. Integrate with other tools sucj as outlook and zoom.

What is your favorite aspect of this product?

Enables live meetings presentation. Easy to use. Provides great analytics. Clear audio and quality video

What do you dislike most about this product?

I cannot think of any.

What recommendations would you give to someone considering this product?

It is well suited for organisations thay wide spread with branches or teams working remotely. It helps the teams and organization to share information by providing a secure, reliable and stable communication platform

Pros

  • Helps Innovate
  • Enables Productivity
  • Trustworthy
  • Unique Features

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