What is Webex Meetings?
Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceWebex Meetings Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Webex Meetings.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
94 Plan to Renew
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Webex Meetings?
Pros
- Fair
- Helps Innovate
- Reliable
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Audio Conferencing VoIP
Screen Share
Audio Controls
Facilitator Functions
Audio Conferencing Call in Bridge
Instant Messaging
Virtual Whiteboard
Keyboard Mouse Control
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Breadth of Features
Ease of IT Administration
Quality of Features
Ease of Data Integration
Usability and Intuitiveness
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Ease of Customization
Webex Meetings Reviews
William H.
- Role: Operations
- Industry: Education
- Involvement: End User of Application
Submitted Jan 2023
Good audio/video conferencing tool for companies.
Likeliness to Recommend
What differentiates Webex Meetings from other similar products?
We were seeking for an online video conferencing program, and Webex is one of the best; it has all of the wonderful features you could want. Because remote work cooperation is essential, my firm uses Cisco Webex Meeting to organize team meetings that recipients may attend by mobile phone if necessary. The connection is quite safe, and Cisco is a well-known security brand.
What is your favorite aspect of this product?
Webex Meeting is a superb video/audio conferencing tool that allows participants to share screens, works on low bandwidth internet, has a nice and easy-to-use user interface, and strong animation/reaction features. It connects with Outlook and hence makes it easier to organize meetings while verifying the availability of the attendees. Aside from that, it offers the ability to attend the conference through browser, making things easier if the app is not installed or causes issues.
What do you dislike most about this product?
I mostly use Webex Meeting on Mac OS; it takes a little longer to load the first time than other programs, and when someone hits the mute/unmute button, the software notifies users with an annoying sound. When the basic characteristics required to set up a communication structure are considered, the cost is higher than that of competing tools on the market. The package includes expensive calling and conference options, making the overall solution inefficient.
What recommendations would you give to someone considering this product?
If security is critical and you can afford to pay a bit more, Cisco Webex Meetings is an excellent solution. That provides you all the required functions to carry out team or customer meetings.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Fakhri M.
- Role: Industry Specific Role
- Industry: Healthcare
- Involvement: End User of Application
Submitted Jan 2023
Top security and reliability, but a bit clunky.
Likeliness to Recommend
What differentiates Webex Meetings from other similar products?
Webex Meetings compared with other competitors offers exceptional security and cloud storage capability (10 GB).
What is your favorite aspect of this product?
Product is very reliable and stable, it offers great security, and the insane cloud storage definitely comes in handy. Also having the option to have meetings up to 200 people might come in handy to some users
What do you dislike most about this product?
Compared to competitors like Zoom horrendous ease of use. From registration to usage everything feels clunky and slow, ui doesn't seem attractive to me, though it has plenty of features I had to look up how to use them which obviously is a big problem.
What recommendations would you give to someone considering this product?
I think for big enterprises it is the perfect product which offers great security and a great customer service, also the same enterprises can train their employees on this product to make the ease of use not a problem. If a company wants to buy the product definitely go for the enterprise version
Pros
- Trustworthy
- Client Friendly Policies
- Security Protects
- Reliable
Cons
- Commodity Features
- Wastes Time
- Less Effective Service
Carl F.
- Role: Industry Specific Role
- Industry: Consulting
- Involvement: End User of Application
Submitted Jan 2023
Cisco webex Meetings Reviewed
Likeliness to Recommend
What differentiates Webex Meetings from other similar products?
Great on screen sharing and remote control on presentation. Integrate with other tools sucj as outlook and zoom.
What is your favorite aspect of this product?
Enables live meetings presentation. Easy to use. Provides great analytics. Clear audio and quality video
What do you dislike most about this product?
I cannot think of any.
What recommendations would you give to someone considering this product?
It is well suited for organisations thay wide spread with branches or teams working remotely. It helps the teams and organization to share information by providing a secure, reliable and stable communication platform
Pros
- Helps Innovate
- Enables Productivity
- Trustworthy
- Unique Features