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Cisco Systems

Webex Meetings

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Webex Meetings
8.9 /10

What is Webex Meetings?

Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.

Company Details


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Awards & Recognition

Webex Meetings won the following awards in the Web and Video Conferencing - Enterprise category

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Webex Meetings Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Webex Meetings.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

94 Plan to Renew

85 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Webex Meetings?

2% Negative
4% Neutral
94% Positive

Pros

  • Fair
  • Helps Innovate
  • Reliable
  • Trustworthy

Feature Ratings

Average 84

Video Conferencing

85

Audio Conferencing VoIP

85

Screen Share

83

Audio Controls

83

Facilitator Functions

83

Audio Conferencing Call in Bridge

83

Instant Messaging

82

Virtual Whiteboard

82

Keyboard Mouse Control

82

Application Share

81

File Transfer

81

Vendor Capability Ratings

Average 82

Ease of Implementation

83

Business Value Created

83

Breadth of Features

82

Ease of IT Administration

82

Quality of Features

82

Ease of Data Integration

82

Usability and Intuitiveness

82

Availability and Quality of Training

81

Product Strategy and Rate of Improvement

81

Vendor Support

81

Ease of Customization

80

Webex Meetings Reviews

Cesar Q.

  • Role: Sales Marketing
  • Industry: Food and Beverage
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2023

A form of high-quality conferences

Likeliness to Recommend

10 /10

What differentiates Webex Meetings from other similar products?

Unlike other tools, we ourselves have the opportunity to mention that this one is exclusive, since it is of excellent quality in each of its presentations, which allows us to carry out high-quality meetings with amazing quality audio-video clips.

What is your favorite aspect of this product?

The so-called video conference clip industry has developed more and more of this product every day, so this product has features that make you better every day. We also have the opportunity to consider that this product is of quite high quality, since it has a good user interface and quite demanding image quality.

What do you dislike most about this product?

If you keep coming across a product or implementing something new, you'll always find something you don't like. However, with this product we have found that it exceeds our own expectations more and more every day, so it continues to be a great product. Also, whenever possible, we use it for each of our own conferences.

What recommendations would you give to someone considering this product?

Yes, what we can mention is that you will find everything you need for your organization in each product that can be used continuously. In our organization we have chosen this product because it is very versatile and you will find many ways to use it in a more dynamic way since you will find this product in its version for portable devices, whether they are smartphones or tablets.

Pros

  • Helps Innovate
  • Enables Productivity
  • Trustworthy
  • Unique Features

Natalia S.

  • Role: Sales Marketing
  • Industry: Finance
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2023

Communication and work efficiency all in one

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

It is a highly secure and well-known communication tool, this tool complies with third-party integration functions through video conference in a complete way, offering a live and real-time collaboration experience, allows document sharing, live chat as well as recording or share screens among other features that this tool brings together, in general terms it is a good tool and quick to implement

What is your favorite aspect of this product?

I mainly like how simple its functions are and how highly beneficial it is even if you work remotely, even facilitating work groups to have access even with a click as well as effective cloud security, buy screen in a good resolution and the videos and audios are of quality to improve the experience of professionals

What do you dislike most about this product?

I like the tool, I have not presented any problems with access or security of it, it is very complete

What recommendations would you give to someone considering this product?

The tool is good especially in large teams to maintain professional contacts more efficiently

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Efficient Service

Scott A.

  • Role: C-Level
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2023

Using WebEx to increase efficiency is a must.

Likeliness to Recommend

10 /10

What differentiates Webex Meetings from other similar products?

In my opinion, Cisco Webex's finest feature is its intuitive UI. No of the number of participants, it is the top choice for video conferencing. Phone calls are available in the event that internet access is unavailable. Its high level of security is thanks to Cisco, who handles management. It can do a number of things, and one of them is acting as a digital whiteboard where you can write or draw on the display. When working on a laptop, you won't need to install any programs, as they all have online equivalents. It's cross-platform, too, working with Windows, macOS, iOS, and Android.

What is your favorite aspect of this product?

It's not necessary to create too many accounts. A simple meeting link, a single click, and everything goes off without a hitch. I see you've arrived for the conference. The program has crystal-clear sound and video. It's fantastic for hosting large gatherings because of how many people it can seat. If the host loses connection or the meeting starts having technical difficulties, the meeting will continue without them. The Android app is rock solid and usable by anybody with a decent phone. Useful for virtual job interviews because to features like a waiting area and the ability to secure virtual meetings.

What do you dislike most about this product?

Those on a tight budget will pay a somewhat higher price. They need to investigate This also needs a consistently high internet bandwidth. When I first heard about VoIP for mobile phones, I immediately dismissed it. In addition, the app's complexity made it challenging for anyone who did not have a thorough familiarity with its intended audience to utilize it effectively on a mobile device.

What recommendations would you give to someone considering this product?

With its high degree of security and efficient support, Webex Meetings is ideal for international, multi-device meetings with remote participants. In addition to the increasingly common practice of conducting business entirely online, several companies are now adopting a "hybrid" approach to meetings in which certain speakers and hosts travel to the main office. From what I've seen in the workplace, Webex Meetings is perfect for doing that every day.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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