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Cisco Systems

Webex Meetings

Composite Score
8.9 /10
CX Score
9.1 /10
Category
Webex Meetings
8.9 /10

What is Webex Meetings?

Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.

Company Details


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Awards & Recognition

Webex Meetings won the following awards in the Web and Video Conferencing - Enterprise category

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Webex Meetings Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Webex Meetings.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

94 Plan to Renew

1
Since last award

85 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Webex Meetings?

3% Negative
4% Neutral
93% Positive

Pros

  • Reliable
  • Helps Innovate
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 85

Video Conferencing

86

Audio Conferencing VoIP

86

Audio Controls

84

Screen Share

84

Audio Conferencing Call in Bridge

84

Facilitator Functions

83

Instant Messaging

83

Virtual Whiteboard

82

Keyboard Mouse Control

82

File Transfer

82

Application Share

82

Vendor Capability Ratings

Average 82

Ease of Implementation

84

Business Value Created

83

Quality of Features

82

Breadth of Features

82

Ease of Data Integration

82

Ease of IT Administration

82

Usability and Intuitiveness

81

Availability and Quality of Training

81

Product Strategy and Rate of Improvement

81

Vendor Support

81

Ease of Customization

80

Webex Meetings Reviews

Monicah G.

  • Role: Finance
  • Industry: Transportation
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

Exceptional and excellent tool for screen sharing.

Likeliness to Recommend

10 /10

What differentiates Webex Meetings from other similar products?

Webex Meetings is a solid and exceptional application for conducting virtual meetings, share screen and send instant messages. It is the easiest and safest application i have ever used. It supports powerful and easy-to-use features which enable us to communicate with ease. I like how it is easy and fast to implement and get started with. The video quality is very nice.

What is your favorite aspect of this product?

The reason why we chose Webex Meetings is because it makes it easy to collaborate and interact with clients from different corners of the World. I like the ability to share documents, record ongoing meetings and screen sharing. It has a very responsive, clean and smooth UI which makes it super easy to learn and understand.

What do you dislike most about this product?

I have not yet experienced any challenges so i lack completely nothing to dislike about it.

What recommendations would you give to someone considering this product?

Yes. I like Webex Meetings and I recommend it to all sizes of companies.

Pros

  • Continually Improving Product
  • Enables Productivity
  • Unique Features
  • Efficient Service
  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Nov 2022

Easy to use platform for business meetings.

Likeliness to Recommend

9 /10

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Sudhir S.

  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

Fantastic tool for meeting, calls and conferences

Likeliness to Recommend

8 /10

What differentiates Webex Meetings from other similar products?

Webex meetings is a very reliable software solution for all your communication needs. The quality of calls and meetings is exceptionally good. The product is easy to use and serves all the requirements with little or no training.

What is your favorite aspect of this product?

My personal favorite is the variety of options available for setting up a meeting. You can customise the invite basis your requirement where you can control the details people can see over the call.

What do you dislike most about this product?

For instant messaging I have to constantly shift from webex meetings to jabber or teams which creates a hindrance. At times you do want to have a pre-call chat set up to convey announcements to the attendees and that's where I believe I struggle.

What recommendations would you give to someone considering this product?

An easy-to-use product with one of the best in the business features. Webex meeting is no doubt one of the best service providers when it comes to communication. Definitely something to consider when you are opting for a software which for your day-to-day communication requirements.

Pros

  • Continually Improving Product
  • Reliable
  • Inspires Innovation
  • Security Protects

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