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Cisco Systems

Webex Meetings

Composite Score
8.9 /10
CX Score
9.1 /10
Category
Webex Meetings
8.9 /10

What is Webex Meetings?

Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.

Company Details


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Awards & Recognition

Webex Meetings won the following awards in the Web and Video Conferencing - Enterprise category

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Webex Meetings Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Webex Meetings.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

94 Plan to Renew

1
Since last award

85 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Webex Meetings?

3% Negative
4% Neutral
93% Positive

Pros

  • Reliable
  • Helps Innovate
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 85

Video Conferencing

86

Audio Conferencing VoIP

86

Audio Controls

84

Screen Share

84

Audio Conferencing Call in Bridge

84

Facilitator Functions

83

Instant Messaging

83

Virtual Whiteboard

82

Keyboard Mouse Control

82

File Transfer

82

Application Share

82

Vendor Capability Ratings

Average 82

Ease of Implementation

84

Business Value Created

83

Quality of Features

82

Breadth of Features

82

Ease of Data Integration

82

Ease of IT Administration

82

Usability and Intuitiveness

81

Availability and Quality of Training

81

Product Strategy and Rate of Improvement

81

Vendor Support

81

Ease of Customization

80

Webex Meetings Reviews

Hideki N.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2022

Communications without interruption

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

It is one of the fastest growing tools in recent years and has stood out from others for its reliability in terms of security and operational efficiency that it offers. It is a video conferencing system that works professionally well and that is also not complicated or inaccessible.

What is your favorite aspect of this product?

I like it because it has functions designed for professionals who work remotely, something that in recent years has been increasing allows people to work from afar performing the same functions even while communicating, something that this tool allows, from sharing files to screen and online chat. alive, facilitating real-time communications

What do you dislike most about this product?

I have no problems because the tool has not failed, it allows me to communicate with several professionals without problems and it is not a high cost

What recommendations would you give to someone considering this product?

A tool with which you will have constant access to the entire work team in real time, ideal for large or small organizations

Pros

  • Helps Innovate
  • Performance Enhancing
  • Unique Features
  • Inspires Innovation

Akash S.

  • Role: Operations
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

Good Application, with limited features

Likeliness to Recommend

8 /10

What differentiates Webex Meetings from other similar products?

There is nothing special about Webex meeting, there are many simple apps in market which can be explored.

What is your favorite aspect of this product?

It is one of the oldest applications in the market. Been using it since many years. It was one of the best but in recent others have gone ahead. The call quality is excellent.

What do you dislike most about this product?

Lack of new features like screen write, background templates, and heavy application which takes time to load.

What recommendations would you give to someone considering this product?

If you love cisco products then go for it, or else there are many options available.

Pros

  • Helps Innovate
  • Inspires Innovation
  • Fair
  • Continually Improving Product

Ankit M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

Easy to use and great for calling

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

Webex is great for video and audio callings and voice quality is really good

What is your favorite aspect of this product?

Video and audio quality

What do you dislike most about this product?

i like everything about it

What recommendations would you give to someone considering this product?

Yes, it is great for video and audio calling and quality is really good

Pros

  • Helps Innovate
  • Continually Improving Product
  • Enables Productivity
  • Trustworthy

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