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Cisco Systems

Webex Meetings

Composite Score
8.9 /10
CX Score
9.1 /10
Category
Webex Meetings
8.9 /10

What is Webex Meetings?

Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.

Company Details


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Awards & Recognition

Webex Meetings won the following awards in the Web and Video Conferencing - Enterprise category

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Webex Meetings Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Webex Meetings.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

94 Plan to Renew

1
Since last award

85 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Webex Meetings?

3% Negative
4% Neutral
93% Positive

Pros

  • Reliable
  • Helps Innovate
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 85

Video Conferencing

86

Audio Conferencing VoIP

86

Audio Controls

84

Screen Share

84

Audio Conferencing Call in Bridge

84

Facilitator Functions

83

Instant Messaging

83

Virtual Whiteboard

82

Keyboard Mouse Control

82

File Transfer

82

Application Share

82

Vendor Capability Ratings

Average 82

Ease of Implementation

84

Business Value Created

83

Quality of Features

82

Breadth of Features

82

Ease of Data Integration

82

Ease of IT Administration

82

Usability and Intuitiveness

81

Availability and Quality of Training

81

Product Strategy and Rate of Improvement

81

Vendor Support

81

Ease of Customization

80

Webex Meetings Reviews

Mohammed N.

  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

It does its job well.

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

Webex is more stable even with large number of attendees to a live webinar. The recording options are a plus too.

What is your favorite aspect of this product?

Links of the meetings can be shared easily, The capacity is high and stable and the recording option is really helpful.

What do you dislike most about this product?

The Webex interface seems to be less user friendly and not everyone is familiar with the platform.

What recommendations would you give to someone considering this product?

Depending on the size and need of your company, you can choose the version taking into account of the pricing of the service. Overall it's a good purchase.

Pros

  • Enables Productivity
  • Inspires Innovation
  • Respectful
  • Client Friendly Policies

Deepak S.

  • Role: Operations
  • Industry: Engineering
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Dec 2022

Best platform to host large meetings

Likeliness to Recommend

8 /10

What differentiates Webex Meetings from other similar products?

Helps record and upload meetings to the cloud much more efficiently when compared to its competition

What is your favorite aspect of this product?

Hard mute feature helps managing large meetings It allows us to add upto 1000 participants

What do you dislike most about this product?

The voice of the speaker breaks quite often, which creates problems for other attendees, particularly for large meetings

What recommendations would you give to someone considering this product?

Webex Meetings is an allrounder solution with its WebEx App. You can do Instant meetings & also Schedule a meeting in advance.

Pros

  • Effective Service
  • Helps Innovate
  • Continually Improving Product
  • Reliable

Chandrashekhar K.

  • Role: Operations
  • Industry: Engineering
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Dec 2022

Works great across different devices

Likeliness to Recommend

8 /10

What differentiates Webex Meetings from other similar products?

The option to choose between sharing the complete screen to a specific app or document. Anyone in the meeting can share a screen without having to request control

What is your favorite aspect of this product?

It is very easy to record meetings for review later. You can store the recorded meeting in the cloud and share the recording with your team members later

What do you dislike most about this product?

It consumes high bandwidth

What recommendations would you give to someone considering this product?

A good choice if your business is using Cisco solutions. It offers the same functionalities as Meet and Zoom and works aptly.

Pros

  • Continually Improving Product
  • Respectful
  • Generous Negotitation
  • Helps Innovate

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