This content is currently locked.

Your current McLean & Company subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative
Or Call Us:
1-877-281-0480 (US/CAN) or
+1-519-936-2659 (International)
Webex Meetings Logo
Webex Meetings Logo
Cisco Systems

Webex Meetings

Composite Score
8.9 /10
CX Score
9.1 /10
Category
Webex Meetings
8.9 /10

What is Webex Meetings?

Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Webex Meetings won the following awards in the Web and Video Conferencing - Enterprise category

Filter By

Webex Meetings Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Webex Meetings.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

94 Plan to Renew

85 Satisfaction of Cost Relative to Value

1
Since last award


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Webex Meetings?

3% Negative
4% Neutral
93% Positive

Pros

  • Reliable
  • Helps Innovate
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 85

Video Conferencing

86

Audio Conferencing VoIP

86

Audio Controls

84

Screen Share

84

Audio Conferencing Call in Bridge

84

Facilitator Functions

83

Instant Messaging

83

Virtual Whiteboard

82

Keyboard Mouse Control

82

Application Share

82

File Transfer

82

Vendor Capability Ratings

Average 82

Ease of Implementation

84

Business Value Created

83

Quality of Features

82

Breadth of Features

82

Ease of Data Integration

82

Ease of IT Administration

82

Usability and Intuitiveness

82

Availability and Quality of Training

81

Product Strategy and Rate of Improvement

81

Vendor Support

81

Ease of Customization

80

Webex Meetings Reviews

Gnanaprakash B.

  • Role: Information Technology
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2023

easy to use and great product

Likeliness to Recommend

7 /10

What differentiates Webex Meetings from other similar products?

long history and great features

What is your favorite aspect of this product?

nice support

What do you dislike most about this product?

when more people joined screen share was sometimes not great.

What recommendations would you give to someone considering this product?

its nice product to use for collaborations and meetings

Pros

  • Respectful
  • Helps Innovate
  • Continually Improving Product
  • Reliable

María José C.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2023

Effective for medium to large meetings

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

It maintains reliable security from the beginning of its introduction and can display shared screens without problems. Even with multi-person web conferencing, there are few crashes and minor conversation delays, so that you can make a conversation without problems. It is now possible to share screenshots of materials that would typically be shared face-to-face with peace of mind. Especially when teleworking was primarily performed, I could use it confidently regarding security.

What is your favorite aspect of this product?

Security is high, and you can share screens and update confidential materials with peace of mind. It has been stable for web meetings for the two years we have used it. Webex is primarily effective for medium to large conferences. In the past, meetings were held in one location because of car travel, but with Webex, even a small number of people can hold regular meetings using a large LCD screen and a speakerphone with a microphone. We assume that 3,000 hours of travel time have been saved in a year.

What do you dislike most about this product?

Recently, I feel it has become confusing due to the message that you need to link to a Cisco account. The cost is also high compared to other companies, so I would appreciate it being a little cheaper.

What recommendations would you give to someone considering this product?

In recent years, several web telephony tools have been distributed. Still, Webex was the first video telephony tool with little delay, even when more than 100 people were watching simultaneously. Screen sharing is seamless, and there is no problem with many people. It also has end-to-end security so you can use it with peace of mind.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Sandip S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2023

Best software for business presentations and IMs

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

The main reason Webex is different because of its simple, user-friendly interface. It has helpful features that other apps don't seem to have, like the ability to remove background noise. When you don't want to open your camera and respond, its emoticon reply feature comes in handy. Additionally, the video quality is outstanding.

What is your favorite aspect of this product?

The best video conference tool that we have used or are currently using is Webex. The conference system's video and audio quality is excellent. With just one click, we can easily schedule and join the calls, invite people using direct links, share emojis, and show our hands during meetings to demonstrate our points. It's such an easy-to-use and powerful tool.

What do you dislike most about this product?

Perhaps it will be possible to add attendees who have received a specific meeting invite to the conference or webinar. Even though we were invited and are the primary stakeholders, we cannot enter the room until the Host gives the go-ahead.

What recommendations would you give to someone considering this product?

It made it possible for us to hold excellent video conference calls, share large files during the meetings themselves, and discuss these files in-person rather than sending them via email or another tool. We even create various flow charts and diagrams to explain the process to end users on the whiteboard option. Overall, it's a fantastic tool for presentations and business meetings.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Unique Features
  • Efficient Service

Most Popular Webex Meetings Comparisons