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What is Webex Calling?
Webex Calling is a proven cloud calling solution that delivers enterprise-grade calling enabling you to replace your PBX network with a globally trusted cloud solution. It easily extends to a complete collaboration experience, that includes market leading calling, meetings, messaging, contact center and integrated devices when you’re at the office, at home, or anywhere between.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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87 Likeliness to Recommend
94 Plan to Renew
2
Since last award
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Webex Calling?
Pros
- Helps Innovate
- Enables Productivity
- Respectful
- Friendly Negotiation
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Audio Transcription
Centralized Management Portal
Communications
Secure Access
Call Management
Web & Desktop Conferencing
Session Border Controller
Mobility
Presence IM
Speech Access and Personal Assistant
Continuous UCC
Vendor Capability Ratings
Business Value Created
Breadth of Features
Usability and Intuitiveness
Ease of Data Integration
Ease of Implementation
Ease of IT Administration
Product Strategy and Rate of Improvement
Quality of Features
Availability and Quality of Training
Ease of Customization
Vendor Support
Webex Calling Reviews
![](https://cdn.softwarereviews.com/production/profile_image/2207950/original/2207950.jpg?1724521675)
Ashadujaman K.
- Role: Vendor Management
- Industry: Gaming and Hospitality
- Involvement: End User of Application
Submitted Aug 2024
Easy to use in mobile phone.
Likeliness to Recommend
What differentiates Webex Calling from other similar products?
The calling takes very less time to connect.
What is your favorite aspect of this product?
App UI is smooth.
What do you dislike most about this product?
The package is higher rate and features are not upto the mark
What recommendations would you give to someone considering this product?
They offer free trial service. Please take that at first.
Pros
- Helps Innovate
- Enables Productivity
- Trustworthy
- Efficient Service
Cons
- Leverages Incumbent Status
- Commodity Features
- Less Fair
![](https://cdn.softwarereviews.com/production/profile_image/2177983/original/2177983.jpg?1720281101)
Sakshi K.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted May 2024
Offering Best Callings
Likeliness to Recommend
What differentiates Webex Calling from other similar products?
Webex Calling stands out with seamless integration into the Webex ecosystem, offering unified communications, advanced security features, high-quality audio, and robust global coverage for reliable and efficient business communication.
What is your favorite aspect of this product?
My favorite aspect of Webex Calling is its seamless integration with other Webex tools, providing a unified communication experience with high-quality audio and advanced collaboration features, all in one platform.
What do you dislike most about this product?
The most frustrating aspect of Webex Calling is its occasional connectivity issues and call drops, which disrupt communication and hinder productivity during important business calls and meetings.
What recommendations would you give to someone considering this product?
Webex Calling is a robust, cloud-based solution for seamless communication. I recommend it for its reliability, integration with Cisco products, advanced features, and strong security for business communications.
Pros
- Saves Time
- Client Friendly Policies
- Generous Negotitation
- Includes Product Enhancements
Cons
- Under Delivered
![](https://cdn.softwarereviews.com/production/profile_image/940594/original/940594.jpg?1716323886)
Alonso C.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted May 2024
Usability and adaptability...
Likeliness to Recommend
What differentiates Webex Calling from other similar products?
Usability and adaptability on all platforms.
What is your favorite aspect of this product?
Chat integrated and very well synchronized with Outlook.
What do you dislike most about this product?
Incredible experience.
What recommendations would you give to someone considering this product?
Adaptable to all users who need to hold online meetings....
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing