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Wave

Wave

Composite Score
8.3 /10
CX Score
8.6 /10
Category
Wave
8.3 /10

What is Wave?

Wave makes it easy to be your own boss. Focus on what you love, and lean on Wave's intuitive online software to manage your financial and organizational needs. Wave Apps makes your money-related tasks easy with: • Unlimited invoicing, 100% free! • Unlimited accounting, 100% free!

Company Details


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Awards & Recognition

Wave won the following awards in the Accounting - Small Business category

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Wave Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Wave.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

2
Since last award

94 Plan to Renew

1
Since last award

92 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+98 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Wave?

0% Negative
0% Neutral
100% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 89

Cost Revenue Tracking

93

Accounts Receivable Invoicing

93

Expense Management

93

General Ledger Chart of Accounts

91

Accounts Payable Purchase Orders

91

Reconciliation

88

Budgeting Forecasting

88

Integration APIs

88

Project Accounting

88

Cash Flow Management

88

Dashboards, Analytics and Reporting

85

Vendor Capability Ratings

Average 87

Ease of Customization

92

Ease of Implementation

91

Ease of IT Administration

90

Business Value Created

89

Usability and Intuitiveness

88

Availability and Quality of Training

86

Vendor Support

86

Ease of Data Integration

86

Breadth of Features

85

Product Strategy and Rate of Improvement

84

Quality of Features

82

Wave Reviews

Samuel B.

  • Role: Finance
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2021

Simple features

Likeliness to Recommend

10 /10

What differentiates Wave from other similar products?

Its free features will cover all of users accounting needs.

What is your favorite aspect of this product?

There is an unlimited number of users who can use the software. It allows me to use one account to run multiple businesses.

What do you dislike most about this product?

In full-service payroll, the limit is only 14 states.

What recommendations would you give to someone considering this product?

Fantastic software but can be effectively used in small businesses.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Paulo S.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2021

Likeliness to Recommend

9 /10

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Trustworthy

Sean V.

  • Role: Operations
  • Industry: Retail
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2021

Most of what small businesses need with no cost

Likeliness to Recommend

10 /10

What differentiates Wave from other similar products?

Wave is cloud-based accounting with no cost. There are adjacent services like invoicing/processing, payroll, and expert assistance for purchase- but not required and not obtrusive. It has a more intuitive interface than other accounting software with the same basic features.

What is your favorite aspect of this product?

My favorite aspect of this product is the automated bank connection- it syncs transactions daily so keeping track of entries is simple. The AI auto-suggests accounts for categorizing new bank transactions. Most major accounting programs have this, so my second favorite feature is the price. There is so much of the same functionality as big-name software without the absurd price tag. The search and filter function for transactions is also very comprehensive. Our tax prep service was even impressed with the reports.

What do you dislike most about this product?

There are still a few features Wave could improve on, like receipt uploading. It has a convenient app for scanning receipts, but scans don't auto-match to your corresponding bank transaction and merging them is a clunky, tedious process. The "scans" are also just pictures and don't detect data from lines on the receipt.

What recommendations would you give to someone considering this product?

For a small business, startup, or business owner handling the accounting, Wave is absolutely the way to go. I think it's an overall better product than big-name competitors and savings are huge. In the beginning I started with Wave, but a colleague insisted our business should just pay for Quickbooks. I tried that for two months expecting something amazing, but it had the same features and functionality as Wave with a huge price tag and no customer support. So I switched back to Wave and couldn't be happier. I absolutely recommend using Wave and can't wait to see what new features they develop.

Pros

  • Reliable
  • Trustworthy
  • Inspires Innovation
  • Client Friendly Policies

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