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Wave

Wave

Composite Score
8.3 /10
CX Score
8.6 /10
Category
Wave
8.3 /10

What is Wave?

Wave makes it easy to be your own boss. Focus on what you love, and lean on Wave's intuitive online software to manage your financial and organizational needs. Wave Apps makes your money-related tasks easy with: • Unlimited invoicing, 100% free! • Unlimited accounting, 100% free!

Company Details


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Awards & Recognition

Wave won the following awards in the Accounting - Small Business category

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Wave Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Wave.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

2
Since last award

94 Plan to Renew

1
Since last award

92 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+98 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Wave?

0% Negative
0% Neutral
100% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 89

Cost Revenue Tracking

93

Accounts Receivable Invoicing

93

Expense Management

93

General Ledger Chart of Accounts

91

Accounts Payable Purchase Orders

91

Reconciliation

88

Budgeting Forecasting

88

Integration APIs

88

Project Accounting

88

Cash Flow Management

88

Dashboards, Analytics and Reporting

85

Vendor Capability Ratings

Average 87

Ease of Customization

92

Ease of Implementation

91

Ease of IT Administration

90

Business Value Created

89

Usability and Intuitiveness

88

Availability and Quality of Training

86

Vendor Support

86

Ease of Data Integration

86

Breadth of Features

85

Product Strategy and Rate of Improvement

84

Quality of Features

82

Wave Reviews

Paul L.

  • Role: C-Level
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2022

Great product to use for remote operations

Likeliness to Recommend

9 /10

What differentiates Wave from other similar products?

Easier to implement

What is your favorite aspect of this product?

Simplicity to enable required features

What do you dislike most about this product?

Credit card approval process for invoicing clients

What recommendations would you give to someone considering this product?

Complete business accounting solution for growing companies

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Unique Features

Timothy W.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2022

To track earnings and expenses, I use Wave!

Likeliness to Recommend

9 /10

What differentiates Wave from other similar products?

I like how simple it was to get started, both in terms of the set-up procedure and the user interface. Unfortunately, when our workload increased as a result of hiring a full-time employee, we were unable to use it.

What is your favorite aspect of this product?

I love this program since it's perfect for startups like mine! It makes accounting responsibilities much easier, especially when you're running a business and need to keep track of everything in one location.

What do you dislike most about this product?

For payroll, there are no choices, and even if they realize this, there is no remedy. As an illustration, we let one of our employees who had used up all of her paid vacation time to take a few unpaid days off.

What recommendations would you give to someone considering this product?

When we only had one part-time employee, everything was OK. While it may be useful in theory, it's worthless when you have full-time personnel. Also, the company's customer support is a huge letdown. For accounting, I'd need a lot more software than what we use it for now.

Pros

  • Helps Innovate
  • Enables Productivity
  • Trustworthy
  • Effective Service

Rusty P.

  • Role: C-Level
  • Industry: Healthcare
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2022

Great Product for Small Business/Consultants

Likeliness to Recommend

10 /10

What differentiates Wave from other similar products?

Wave is very easy to use and has a lot of functionality that others done have--Recurring invoices. Ability to accept payments online via CC/ACH for a very reasonable price. Great out of box templates for invoicing. Incredible revenue reports and dashboards that I would expect would only be in a higher-end system.

What is your favorite aspect of this product?

The ability to do scheduled invoices against my retainers.

What do you dislike most about this product?

The lack of functionality for doing variable text in forms.

What recommendations would you give to someone considering this product?

If you are a small business or startup that needs to be able to invoice customers and track expenses--then I highly recommend this product. I cannot speak to the ability for it to scale for growing companies.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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