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USU

USU Software Asset Management

Composite Score

8.2 /10

CX Score

8.7 /10

43 Reviews Write a Review

What is USU Software Asset Management?

With USU Software Asset Management, you get much more than just a bunch of software solutions: You receive tools and services from a single source — an advantage to you that sets us apart from other providers

Company Details

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Awards & Recognition

USU Software Asset Management won the following awards in the Software Asset Management category

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Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

Latest Award, 2026

0 Top Rated Capabilities

1 Top Rated Features

2025

Service Experience
Conflict Resolution

2025

2024 Data Quadrant Champion

2024

0 Top Rated Capabilities

4 Top Rated Features

2024

2024 Emotional Footprint Champion

2024

Conflict Resolution

2024

0 Top Rated Capabilities

1 Top Rated Features

2023

USU Software Asset Management Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on USU Software Asset Management.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

82 Likeliness to Recommend

97 Plan to Renew

1
Since last award

81 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love USU Software Asset Management?

0% Negative

2% Neutral

98% Positive

Pros

Saves Time
Respectful
Fair
Altruistic

Feature Ratings

Average 80

Integrated Discovery

Software Inventory Management

License Compliance Tracking

Advanced License Management

End to End Lifecycle Management

Integration with IT Systems

Cloud License Management

License Optimization Insights

Decentralized Management

Software Recognition Library

Contract Management

Vendor Capability Ratings

Average 77

Vendor Support

Business Value Created

Ease of IT Administration

Ease of Implementation

Ease of Data Integration

Quality of Features

Breadth of Features

Ease of Customization

Availability and Quality of Training

Product Strategy and Rate of Improvement

Usability and Intuitiveness

USU Software Asset Management Reviews

Role: Information Technology
Industry: Manufacturing
Involvement: IT Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Nov 2022

Easy to implement; great consultants

Likeliness to Recommend

9 /10

Pros

Trustworthy
Efficient Service
Caring
Saves Time

Cons

Charges for Enhancements

Role: Operations
Industry: Media
Involvement: IT Development, Integration, and Administration

Validated Review

Anonymous Reviewer

Submitted Nov 2022

The results have convinced!

Likeliness to Recommend

8 /10

Pros

Continually Improving Product
Performance Enhancing
Enables Productivity
Saves Time

Role: Information Technology
Industry: Healthcare
Involvement: IT Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Oct 2022

Great application with high transparency of data

Likeliness to Recommend

8 /10

Pros

Respectful
Trustworthy
Client Friendly Policies
Fair

Cons

Commodity Features
Less Inspiring

How We Deliver

Events

USU Software Asset Management

What is USU Software Asset Management?

Company Details

Need Assistance?

Awards & Recognition

2024 Data Quadrant Champion

2024 Emotional Footprint Champion

USU Software Asset Management Ratings

82 Likeliness to Recommend

97 Plan to Renew

1 Since last award

81 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+97 Net Emotional Footprint

How much do users love USU Software Asset Management?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Integrated Discovery Ability to accurately discover assets, possibly map dependencies, discover remote users, and gain access to usage data on workstations.

Software Inventory Management Detailed inventory cataloging of all software installations across devices to track exactly how many used and unused licenses are available for each application

License Compliance Tracking Monitors license compliance for installed and purchased software, tracks renewal and expiration dates, and sends alerts for potential non-compliance issues.

Advanced License Management One or more specialized license types with extreme complexities such as SAP, Oracle, Mainframe, with a focus on accuracy and minimizing manual calculations.

End to End Lifecycle Management Solution provides logical workflows and templates for managing the entire software lifecycle from procurement through to retirement.

Integration with IT Systems Integrate with Active Directory, existing inventory tools, other ITSM vendors, and third-party procurement systems.

Cloud License Management Monitor and manage as-a-service solutions, including SaaS, IaaS, PaaS licensing, public and private cloud.

License Optimization Insights Provide actionable insights, data, and recommendations to optimize software licensing and purchasing.

Decentralized Management Manage licenses across a geographically dispersed environment, including remote users, but with ability to centrally view and manage contracts.

Software Recognition Library Includes built-in software library to enhance recognition of installed packages.

Contract Management Allocate software to contracts, store all contracts in a central repository, and manage contracts with alerts for upcoming renewals, payments, and expirations.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

USU Software Asset Management Reviews

Easy to implement; great consultants

Likeliness to Recommend

Pros

Cons

The results have convinced!

Likeliness to Recommend

Pros

Great application with high transparency of data

Likeliness to Recommend

Pros

Cons

Schedule Your Call

1
Since last award

1
Since last award

Feature Ratings

Integrated Discovery

Software Inventory Management

License Compliance Tracking

Advanced License Management

End to End Lifecycle Management

Integration with IT Systems

Cloud License Management

License Optimization Insights

Decentralized Management

Software Recognition Library

Contract Management

Vendor Capability Ratings

Vendor Support

Business Value Created

Ease of IT Administration

Ease of Implementation

Ease of Data Integration

Quality of Features

Breadth of Features

Ease of Customization

Availability and Quality of Training

Product Strategy and Rate of Improvement

Usability and Intuitiveness