Unily Customer Reviews 2026 | Digital Workplace

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Unily

Composite Score

7.7 /10

CX Score

7.8 /10

29 Reviews Write a Review

What is Unily?

Unily is the employee experience platform that connects, informs, and engages your enterprise.

Company Details

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Awards & Recognition

Unily won the following awards in the Digital Workplace category

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0 Top Rated Capabilities

5 Top Rated Features

Latest Award, 2026

1 Top Rated Capabilities

8 Top Rated Features

2025

1 Top Rated Capabilities

3 Top Rated Features

2023

3 Top Rated Capabilities

4 Top Rated Features

2022

Unily Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Unily.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

1
Since last award

100 Plan to Renew

83 Satisfaction of Cost Relative to Value

2
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+83 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Unily?

15% Negative

6% Neutral

79% Positive

Pros

Generous Negotitation
Performance Enhancing
Respectful
Client's Interest First

Feature Ratings

Average 81

Chatbot

Home Page

Customizable Branding

Instant Messaging

Discussion Forums

Wiki Support

End-User Workflow Customization

Mobile App

Workflow & Approvals

Department Zones

Task Management

Vendor Capability Ratings

Average 77

Ease of IT Administration

Business Value Created

Quality of Features

Ease of Data Integration

Ease of Implementation

Usability and Intuitiveness

Breadth of Features

Product Strategy and Rate of Improvement

Availability and Quality of Training

Vendor Support

Ease of Customization

Also Featured in...

Employee Communications

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How We Deliver

Events

Unily

What is Unily?

Company Details

Need Assistance?

Awards & Recognition

Unily Ratings

87 Likeliness to Recommend

1 Since last award

100 Plan to Renew

83 Satisfaction of Cost Relative to Value

2 Since last award

Emotional Footprint Overview

+83 Net Emotional Footprint

How much do users love Unily?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Chatbot A personalized conversational interface for answering questions and completing tasks.

Home Page A landing page that the user views upon launching the app. This may include announcements and the news feed, and may be customizable by the end user.

Customizable Branding The app supports brand affinity by allowing customizable user interfaces with corporate assets such as logos and pictures of office space.

Instant Messaging Real-time, text-based communication between two or more people

Discussion Forums Users can create posts on a browseable message board. Other users can reply to the posts in an open-discussion conversation thread visible to other users.

Wiki Support Supports the creation of wikis by users. A wiki is a knowledge base written and maintained by the collaborative authorship of its users.

End-User Workflow Customization The ability of users to create their own workflows within the platform using low-code and/or no-code development.

Mobile App Android and iOS app that users can download.

Workflow & Approvals The ability to include event processing, exception handling, escalation authorization, ad hoc in-flight workflow revisions, logging and approvals.

Department Zones Department Zones give your department or team a simple, fast, and cost-effective way to leverage next-generation intranet technology to support your goals.

Task Management Includes task prioritizing, task assignments, subtasks, and task tracking and monitoring.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.