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Tungsten Automation

Tungsten RPA

Composite Score
7.9 /10
CX Score
8.1 /10
Category
Tungsten RPA
7.9 /10

What is Tungsten RPA?

Increase productivity, efficiency and compliance so employees can focus on higher-value work by automating routine, repetitive tasks. Part of the industry-leading Tungsten Intelligent Automation Platform, Tungsten Robotic Process Automation (RPA) makes end-to-end automation happen.

Company Details


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Awards & Recognition

Tungsten RPA won the following awards in the Robotic Process Automation - Enterprise category

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Tungsten RPA Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Tungsten RPA.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

90 Plan to Renew

77 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Tungsten RPA?

6% Negative
3% Neutral
91% Positive

Pros

  • Caring
  • Effective Service
  • Helps Innovate
  • Efficient Service

Feature Ratings

Average 82

Code-Free Programming

85

Exception Handling

84

Unsupervised Launch

81

Central Deployment

81

Action Logging

81

Optical Character Recognition

79

Distributed Work

77

Vendor Capability Ratings

Average 77

Business Value Created

82

Ease of Data Integration

82

Ease of Implementation

79

Breadth of Features

78

Vendor Support

77

Ease of IT Administration

76

Product Strategy and Rate of Improvement

76

Usability and Intuitiveness

76

Quality of Features

75

Ease of Customization

75

Availability and Quality of Training

69

Tungsten RPA Reviews

Basavaraj M.

  • Role: Information Technology
  • Industry: Chemicals
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Mar 2022

Very good RPA product and user friendly to use

Likeliness to Recommend

9 /10

What differentiates Tungsten RPA from other similar products?

Robotic process automation doesn't feature the same high-level focus that business process management does. Rather than seeking to define and refine whole workflows from beginning to end, the focus of this technology is to automate lower-level tasks that take up valuable time. Compared to the holistic approach of business process management, RPA targets the specific tasks that are a part of those larger workflows.

What is your favorite aspect of this product?

It is having best device automation step and recently they have added Transformation designer module it will help for document OCR and extraction.

What do you dislike most about this product?

Costing is bit more than other RPA product.

What recommendations would you give to someone considering this product?

it is one of the best RPA toll in current market compared to all RPA tools.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Unique Features

Fidelis W.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Mar 2022

Fantastic product

Likeliness to Recommend

10 /10

What differentiates Tungsten RPA from other similar products?

Kofax RPA is easy to use and makes business operations more flexible and easy.

What is your favorite aspect of this product?

The code-free aspect and the fact that I am able to automate most of my business process.

What do you dislike most about this product?

I don't have anything against the product, Its amazing.

What recommendations would you give to someone considering this product?

The product is amazing and has greater ROI as it saves time that would have been used if the automation was implemented.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Role: Consultant
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Mar 2022

Need training but trainings are bit pricey

Likeliness to Recommend

7 /10

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Inspires Innovation

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