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Tungsten Automation

Tungsten RPA

Composite Score
7.9 /10
CX Score
8.1 /10
Category
Tungsten RPA
7.9 /10

What is Tungsten RPA?

Increase productivity, efficiency and compliance so employees can focus on higher-value work by automating routine, repetitive tasks. Part of the industry-leading Tungsten Intelligent Automation Platform, Tungsten Robotic Process Automation (RPA) makes end-to-end automation happen.

Company Details


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Awards & Recognition

Tungsten RPA won the following awards in the Robotic Process Automation - Enterprise category

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Tungsten RPA Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Tungsten RPA.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

90 Plan to Renew

77 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Tungsten RPA?

6% Negative
3% Neutral
91% Positive

Pros

  • Caring
  • Effective Service
  • Helps Innovate
  • Efficient Service

Feature Ratings

Average 82

Code-Free Programming

85

Exception Handling

84

Unsupervised Launch

81

Central Deployment

81

Action Logging

81

Optical Character Recognition

79

Distributed Work

77

Vendor Capability Ratings

Average 77

Business Value Created

82

Ease of Data Integration

82

Ease of Implementation

79

Breadth of Features

78

Vendor Support

77

Ease of IT Administration

76

Product Strategy and Rate of Improvement

76

Usability and Intuitiveness

76

Quality of Features

75

Ease of Customization

75

Availability and Quality of Training

69

Tungsten RPA Reviews

Ashley N.

  • Role: Operations
  • Industry: Food and Beverage
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2021

An outstanding Robotic Process Automation tool.

Likeliness to Recommend

10 /10

What differentiates Tungsten RPA from other similar products?

This tool increases operations efficiency by reducing costs of operations.

What is your favorite aspect of this product?

This tool automates repetitive and manual workflows thus reducing the need for human intervention. It's simple to automate and manage business processes in our organization with this tool. This tool saves cost and times for operations. This tool increases accuracy by minimizing errors.

What do you dislike most about this product?

I have nothing to complain as this tool meets all our organization needs.

What recommendations would you give to someone considering this product?

I highly recommend this tool without any hesitation to any organization looking for a great Robotics Process Automation tool.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Anonymous Reviewer

Submitted Jan 2021

Great web based RPA product

Likeliness to Recommend

8 /10

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Respectful

Dave T.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Vendor Management and Renewal
Validated Review
Verified Reviewer

Submitted May 2020

Strong offering. Would recommend

Likeliness to Recommend

10 /10

What differentiates Tungsten RPA from other similar products?

Customer service

What is your favorite aspect of this product?

Personalization

What do you dislike most about this product?

Learning curve is steep

What recommendations would you give to someone considering this product?

Take the time to learn the product

Pros

  • Performance Enhancing
  • Effective Service
  • Client Friendly Policies
  • Altruistic

Cons

  • Less Productive
  • Less Inspiring
  • Less Fair

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