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truDigital

truDigital

Composite Score
7.9 /10
CX Score
8.0 /10
Category
truDigital
7.9 /10

What is truDigital?

Connect with Confidence. At truDigital, we don't just sell digital signage; we build relationships that grow with your business. Our passionate, full-time team in the US isn't hidden behind screens – they're real people eager to support your vision. Experience our proprietary hardware, which stands out for its simplicity and seamless setup, leaving those flimsy consumer alternatives in the dust. Say goodbye to faceless, automated systems and hello to dependable performance and support you can trust. With truDigital, it's not just about what's on the screen; it's about who's behind it – and we're with you every step of the way. Elevate your digital presence with truDigital.

Company Details


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Awards & Recognition

truDigital won the following awards in the Digital Signage category

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truDigital Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on truDigital.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

93 Likeliness to Recommend

1
Since last award

95 Plan to Renew

1
Since last award

80 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love truDigital?

0% Negative
8% Neutral
92% Positive

Pros

  • Trustworthy
  • Inspires Innovation
  • Helps Innovate
  • Continually Improving Product

Feature Ratings

Average 84

Cloud-Based

100

Emergency Alerts

100

Extensibility

88

Reporting Analytics

88

Corporate and Internal Communication

87

Multi-Property Support

87

Centralized Display Management

87

Access Permissions Management

86

Security

85

Content Management

83

Integration

83

Vendor Capability Ratings

Average 83

Vendor Support

89

Availability and Quality of Training

87

Ease of IT Administration

86

Ease of Data Integration

86

Ease of Implementation

85

Business Value Created

85

Quality of Features

85

Product Strategy and Rate of Improvement

82

Ease of Customization

82

Usability and Intuitiveness

79

Breadth of Features

78

truDigital Screenshots

truDigital Downloads

truDigital Videos

truDigital Reviews

Daniel V.

  • Role: Sales Marketing
  • Industry: Food and Beverage
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2024

Does the job nicely, not the flashiest

Likeliness to Recommend

10 /10

What differentiates truDigital from other similar products?

It's very straight forward - nothing fancy or unnecessary. It makes it easy to work in and get the job done. And their customer service is FANTASTIC

What is your favorite aspect of this product?

Having one repository where we can store our digital billboarding media and then easily send out to all TVs in our company. Great for corporate internal communication

What do you dislike most about this product?

The UI can be a bit clunky compared to other products. However, it's easy to use and the learning curve is not hard.

What recommendations would you give to someone considering this product?

Pricing is fine for the quality of service. The training and support they offer is TOP NOTCH - so any issues you have can be addressed quickly and completely.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Richard N.

  • Role: C-Level
  • Industry: Not for Profit
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2024

Best on the market.

Likeliness to Recommend

10 /10

What differentiates truDigital from other similar products?

It was leaps and bounds better and easier than previous applications I've tried.

What is your favorite aspect of this product?

It's super easy to use. Easy to set up and the staff actually answer their phones and emails when I've needed help (rarely needed) or had a question.

What do you dislike most about this product?

I've yet to find anything I don't like.

What recommendations would you give to someone considering this product?

If you want a set it and remember it when it's time to update the display information solution, this is it!

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Elva C.

  • Role: Human Resources
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2024

Fantastic product with great features

Likeliness to Recommend

10 /10

What differentiates truDigital from other similar products?

more of a variety of features

What is your favorite aspect of this product?

The features.

What do you dislike most about this product?

There isn't anything.

What recommendations would you give to someone considering this product?

Highly recommend and it will not disappoint

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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