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Atlassian

Trello

Composite Score

8.9 /10

CX Score

9.2 /10

660 Reviews Write a Review

What is Trello?

Trello lets you work more collaboratively and get more done. Trello’s boards, lists, and cards enable you to organize and prioritize your projects in a fun, flexible and rewarding way.

Company Details

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Awards & Recognition

Trello won the following awards in the Project Management - Enterprise category

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7 Top Rated Capabilities

5 Top Rated Features

Latest Award, 2024

6 Top Rated Capabilities

5 Top Rated Features

2023

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Service Experience
Contract Negotiation
Conflict Resolution

2023

2022 Data Quadrant Gold Medalist

2022

7 Top Rated Capabilities

6 Top Rated Features

2022

Trello Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Trello.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

1
Since last award

89 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Trello?

2% Negative

5% Neutral

93% Positive

Pros

Reliable
Trustworthy
Respectful
Enables Productivity

Feature Ratings

Average 85

Collaboration

Workflow Management

Planning and Scheduling

Document Management

Dependency and Milestone Tracking

Resource Management

Time & Expense Tracking

Hierarchical Task Management

Mobile Access

Reporting

Budget Management

Vendor Capability Ratings

Average 84

Ease of Implementation

Business Value Created

Quality of Features

Usability and Intuitiveness

Ease of Data Integration

Breadth of Features

Ease of IT Administration

Ease of Customization

Product Strategy and Rate of Improvement

Availability and Quality of Training

Vendor Support

Also Featured in...

Task Management

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Trello Reviews

Isabel Z.

Role: Information Technology
Industry: Engineering
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Nov 2022

Project management made easy.

Likeliness to Recommend

9 /10

What differentiates Trello from other similar products?

Trello makes itself unique from other similar products in that; it has powerful integrations and automations, it is easy to use and manage and very secure.

What is your favorite aspect of this product?

It has made it easy for our team to manage tasks. Through the use of cards, we are able to assign tasks to members, leave comments that better the team and add due dates in order to meet deadlines.

What do you dislike most about this product?

It does does not work well when the internet is slow. Otherwise it has been an efficient product for our organization..

What recommendations would you give to someone considering this product?

It is a fantastic software for project and task management. With its No-code automation feature, we can automatically schedule repetitive tasks and concentrate on more important matters.

Pros

Helps Innovate
Performance Enhancing
Enables Productivity
Unique Features

Role: Operations
Industry: Education
Involvement: End User of Application

Validated Review

Anonymous Reviewer

Submitted Oct 2022

Increase productivity on short-term projects.

Likeliness to Recommend

9 /10

Pros

Continually Improving Product
Reliable
Performance Enhancing
Effective Service

Avi P.

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Oct 2022

Makes task-based workflows easy to understand

Likeliness to Recommend

8 /10

What differentiates Trello from other similar products?

Trello was a first-to-market product with the kanban boards which we have fell in love with... it is great for project roadmaps in addition to day-to-day task management.

What is your favorite aspect of this product?

I like how I can share my board with my bosses and peers to show them what I'm working on without having to de-brief them daily

What do you dislike most about this product?

I dislike a few missing features related to tasks such as if a task relies on another one

What recommendations would you give to someone considering this product?

I would advise them to try it out for a few days, and see if they could get into the task-based mindset

Pros

Reliable
Enables Productivity
Trustworthy
Efficient Service

Cons

Vendor's Interest First
Commodity Features
Less Generous

How We Deliver

Trello

What is Trello?

Company Details

Need Assistance?

Awards & Recognition

2023 Emotional Footprint Champion

2022 Data Quadrant Gold Medalist

Trello Ratings

88 Likeliness to Recommend

96 Plan to Renew

1 Since last award

89 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+93 Net Emotional Footprint

How much do users love Trello?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Workflow Management Includes ability to support flexible and comprehensive workflow-based capabilities.

Planning and Scheduling Includes milestones, tasks and resource assignments (can also include WBS and CPM).

Document Management Includes features such as check-in/check-out and versioning controls on documents and artifacts.

Dependency and Milestone Tracking Ability to define project development stages and task dependencies while setting milestones to mark specific points in a project

Resource Management Includes resource allocation, expense tracking, and resource planning.

Time & Expense Tracking Ability to track time for planning and estimating

Hierarchical Task Management Ability to create both templates and unique projects and support tasks that can be divided into sub-tasks and delegated

Mobile Access The solution can be easily accessed by employees through a dedicated native application or HTML5 access.

Reporting Straightforward data storage with ability to create any reports easily. Dashboards for any role with ability to easily build and modify.

Budget Management Includes financial planning, cost management, and payroll budgeting.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Task Management

Trello Reviews

Isabel Z.

Project management made easy.

Likeliness to Recommend

Pros

Increase productivity on short-term projects.

Likeliness to Recommend

Pros

Avi P.

Makes task-based workflows easy to understand

Likeliness to Recommend

Pros

Cons

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Title

1
Since last award

Feature Ratings

Collaboration

Workflow Management

Planning and Scheduling

Document Management

Dependency and Milestone Tracking

Resource Management

Time & Expense Tracking

Hierarchical Task Management

Mobile Access

Reporting

Budget Management

Vendor Capability Ratings

Ease of Implementation

Business Value Created

Quality of Features

Usability and Intuitiveness

Ease of Data Integration

Breadth of Features

Ease of IT Administration

Ease of Customization

Product Strategy and Rate of Improvement

Availability and Quality of Training

Vendor Support