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Torii

Torii

Composite Score
6.7 /10
CX Score
6.5 /10
Category
Torii
6.7 /10

What is Torii?

Torii empowers IT pros to solve modern SaaS challenges at their source—from Shadow IT to wasted spend and inefficient processes. Unlike other tools, IT pros rely on Torii to manage their entire SaaS ecosystem, discovering every SaaS app, optimizing SaaS investments, and automating SaaS tasks—all in one place. Our uniquely open platform allows IT to consolidate SaaS systems, tailor Torii to their company’s evolving needs, and adopt best practices with ease. Now, IT can stay in the driver’s seat while securing their company’s sensitive data and empowering every stakeholder with the insights and actions they need. Get a Free Trial: https://app.toriihq.com/login/signup/trial

Company Details


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Torii Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Torii.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

90 Plan to Renew

63 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+68 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Torii?

10% Negative
10% Neutral
80% Positive

Pros

  • Enables Productivity
  • Respectful
  • Reliable
  • Acts with Integrity

Cons

  • Under Delivered
  • Slower Product Innovation
  • Commodity Features

Feature Ratings

Average 68

Vendor Capability Ratings

Average 69

Torii Reviews

Cole E.

  • Role: Information Technology
  • Industry: Insurance
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2024

Easy to use, fairly useful, low/slow innovation

Likeliness to Recommend

7 /10

What differentiates Torii from other similar products?

Browser extension is really good at finding shadow IT. Its very easy to set up and get under way

What is your favorite aspect of this product?

Ease of use, implementation. Automations have made improvements

What do you dislike most about this product?

They tend to pump out features before they are fully baked and then stop improving them because no one is using them. Often the reason I wouldnt use them is because they were half-baked and not useful yet. A lot of easy fixes to UX are ignored for these half baked features.

What recommendations would you give to someone considering this product?

Do a PoC first and do not trust that features they say will be implemented soon will actually be implemented or will be implemented properly. If you are unable to navigate the the application during the PoC, you may receive less support when you actually sign on. The most attention I received when using Torii was before initial signing and around renewal time. A lot of the license utilization data is not exactly trustworthy unless the source of truth is an actual Torii integration. Dont expect them or anyone to be able to do anything beyond what that application's API allows. Could use improvements in managing software without integrations

Pros

  • Includes Product Enhancements
  • Enables Productivity
  • Reliable
  • Performance Enhancing

Cons

  • Less Effective Service
  • Wastes Time
  • Vendor's Interest First

Valentin K.

  • Role: Information Technology
  • Industry: Education
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2024

One app to rule them all

Likeliness to Recommend

7 /10

What differentiates Torii from other similar products?

Everything in one place

What is your favorite aspect of this product?

The ability to decentralize IT management

What do you dislike most about this product?

Oversold on the integration side

What recommendations would you give to someone considering this product?

Go for it and you won’t regret it

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Cons

  • Less Effective Service
  • Vendor Friendly Policies
  • Under Delivered

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