ThoughtFarmer Customer Reviews 2024

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ThoughtFarmer

Composite Score

7.6 /10

CX Score

7.5 /10

27 Reviews Write a Review

What is ThoughtFarmer?

ThoughtFarmer is Social Intranet Software. It combines traditional intranet features — things like news, structured content, search and an employee directory — with social software features, like blogs, feeds, wikis and social networks. The result is a friendly, easy-to-use platform.

Company Details

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Awards & Recognition

ThoughtFarmer won the following awards in the Digital Workplace category

Filter By

1 Top Rated Capabilities

5 Top Rated Features

2023

1 Top Rated Capabilities

7 Top Rated Features

2022

ThoughtFarmer Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ThoughtFarmer.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

1
Since last award

88 Plan to Renew

1
Since last award

80 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+83 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ThoughtFarmer?

0% Negative

13% Neutral

87% Positive

Pros

Respectful
Security Protects
Includes Product Enhancements
Appreciates Incumbent Status

Feature Ratings

Average 84

Branded Premium Mobile

100

Broadcast to TVs

100

Customizable Branding

Employee Directory

News Feed

Listings

Home Page

Workflow & Approvals

Networked Enterprise

Department Zones

Reporting and Analytics

Vendor Capability Ratings

Average 82

Vendor Support

Ease of Implementation

Ease of IT Administration

Product Strategy and Rate of Improvement

Quality of Features

Ease of Data Integration

Ease of Customization

Availability and Quality of Training

Breadth of Features

Business Value Created

Usability and Intuitiveness

ThoughtFarmer Reviews

Robin B.

Role: Finance
Industry: Transportation
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Aug 2021

Excellent user-friendly product with great support

Likeliness to Recommend

8 /10

What differentiates ThoughtFarmer from other similar products?

Their customer service and tech support are very professional and provide efficient and effective results.

What is your favorite aspect of this product?

The ability to share relevant company news with all employees world wide in a variety of ways.

What do you dislike most about this product?

The lack of a chat functionality is disappointing, although there are plenty of other software providers that can cover that feature. Some of them can even integrate with ThoughtFarmer.

What recommendations would you give to someone considering this product?

Put effort in increasing employee engagement for use of the software. The software has all features you would need for an effective employee intranet, it is up to your company to make it work.

Pros

Helps Innovate
Continually Improving Product
Reliable
Enables Productivity

Sandra K.

Role: Operations
Industry: Healthcare
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jul 2021

Customer service is fantastic!

Likeliness to Recommend

8 /10

What differentiates ThoughtFarmer from other similar products?

This has plenty of options available with fun graphics and organization capabilities..

What is your favorite aspect of this product?

The ability to import files and have live and engaging backgrounds.

What do you dislike most about this product?

Wish I could change the font to match that of the one my agency uses

What recommendations would you give to someone considering this product?

Make sure you gain access to the Thought Farmer Community if you are an administrator. It is exceedingly helpful.

Pros

Helps Innovate
Continually Improving Product
Performance Enhancing
Enables Productivity

Mark K.

Role: Information Technology
Industry: Manufacturing
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Jul 2021

Easy to use, easy to setup, great support

Likeliness to Recommend

7 /10

What differentiates ThoughtFarmer from other similar products?

Great support from manufacturer, willing to take extra step

What is your favorite aspect of this product?

ease of use for enduser

What do you dislike most about this product?

creating ownership in business

What recommendations would you give to someone considering this product?

This product is definately worth to try out!

Pros

Reliable
Trustworthy
Caring
Acts with Integrity

How We Deliver

ThoughtFarmer

What is ThoughtFarmer?

Company Details

Need Assistance?

Awards & Recognition

ThoughtFarmer Ratings

87 Likeliness to Recommend

1 Since last award

88 Plan to Renew

1 Since last award

80 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+83 Net Emotional Footprint

How much do users love ThoughtFarmer?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Branded Premium Mobile Unite your workforce with a branded, mobile-ready digital destination that engages and empowers employees wherever they are.

Broadcast to TVs The ability to broadcast your digital workplace to large screen TVs in an office.

Customizable Branding The app supports brand affinity by allowing customizable user interfaces with corporate assets such as logos and pictures of office space.

Employee Directory Employees can browse a searchable directory containing job titles and contact information of co-workers, or identify candidates for collaboration.

News Feed A display of recent activity relevant to users. Can include notices, events, or work activities such as completed tasks, projects, or recently edited documents.

Listings A place to list things for sale or swap.

Home Page A landing page that the user views upon launching the app. This may include announcements and the news feed, and may be customizable by the end user.

Workflow & Approvals The ability to include event processing, exception handling, escalation authorization, ad hoc in-flight workflow revisions, logging and approvals.

Networked Enterprise An interconnected digital destination with a unique hub and spoke architecture that easily scales as your organization grows.

Department Zones Department Zones give your department or team a simple, fast, and cost-effective way to leverage next-generation intranet technology to support your goals.

Reporting and Analytics Includes historical and real-time dashboard visualizations, detailed and summary reporting, and easy data extraction for data analysis.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

ThoughtFarmer Reviews

Robin B.

Excellent user-friendly product with great support

Likeliness to Recommend

Pros

Sandra K.

Customer service is fantastic!

Likeliness to Recommend

Pros

Mark K.

Easy to use, easy to setup, great support

Likeliness to Recommend

Pros

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Title

1
Since last award

1
Since last award

Feature Ratings

Branded Premium Mobile

Broadcast to TVs

Customizable Branding

Employee Directory

News Feed

Listings

Home Page

Workflow & Approvals

Networked Enterprise

Department Zones

Reporting and Analytics

Vendor Capability Ratings

Vendor Support

Ease of Implementation

Ease of IT Administration

Product Strategy and Rate of Improvement

Quality of Features

Ease of Data Integration

Ease of Customization

Availability and Quality of Training

Breadth of Features

Business Value Created

Usability and Intuitiveness