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TestRail Logo
TestRail Logo
Idera Software

TestRail

Composite Score
7.9 /10
CX Score
8.1 /10
Category
TestRail
7.9 /10

What is TestRail?

A complete web-based test case management solution to efficiently manage, track, and organize your software testing efforts.

Company Details


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Awards & Recognition

TestRail won the following awards in the Test Management category

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TestRail Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on TestRail.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

96 Plan to Renew

77 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love TestRail?

13% Negative
5% Neutral
82% Positive

Pros

  • Respectful
  • Fair
  • Helps Innovate
  • Continually Improving Product

Feature Ratings

Average 77

Analytics and Reporting

80

Test Coverage Analysis

80

Test Data Management

80

Test Environment Management

79

Test Planning

78

Artifact Traceability

77

Test Case Generator

77

Artifact Management

77

ALM Integration

75

Test Load Balancing

75

Test Run Workflow Manager

75

Vendor Capability Ratings

Average 76

Ease of Implementation

79

Quality of Features

78

Availability and Quality of Training

78

Ease of Data Integration

78

Ease of IT Administration

77

Usability and Intuitiveness

76

Business Value Created

76

Breadth of Features

76

Vendor Support

75

Product Strategy and Rate of Improvement

74

Ease of Customization

74

TestRail Reviews

Ramesh G.

  • Role: Information Technology
  • Industry: Education
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jan 2024

Good Test Cases Management Tool

Likeliness to Recommend

9 /10

What differentiates TestRail from other similar products?

Easy Management of test cases,

What is your favorite aspect of this product?

Different formats for Test Cases are available

What do you dislike most about this product?

Integration with other tools ex. Jira, Testrigor

What recommendations would you give to someone considering this product?

You can go for this product without thinking much

Pros

  • Saves Time
  • Reliable
  • Enables Productivity
  • Effective Service

Jeffrey S.

  • Role: Information Technology
  • Industry: Education
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2023

All the features you need in an intuitive package

Likeliness to Recommend

9 /10

What differentiates TestRail from other similar products?

1. Ease of integration to JIRA 2. The cost 3. Intuitive interface

What is your favorite aspect of this product?

The seamless integration to JIRA

What do you dislike most about this product?

Sometimes some system patch releases mess up existing functionalities/features.

What recommendations would you give to someone considering this product?

My suggestion is try and do some integrations tests with your existing issue and defect management tool. You'll be surprised how its seamless integration can make your testing life much easier.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Kelechi O.

  • Role: Consultant
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2025

Organized & Scalable

Likeliness to Recommend

10 /10

What differentiates TestRail from other similar products?

TestRail stands out with its intuitive interface, strong test case organization, customizable workflows, and seamless integration with tools like Jira and Jenkins.

What is your favorite aspect of this product?

My favorite aspect of TestRail is its structured test case management, which makes planning, tracking, and reporting tests clear and efficient.

What do you dislike most about this product?

Nothing at all

What recommendations would you give to someone considering this product?

Ensure it's integrated with your bug tracker and CI/CD tools, define clear test structures early, and train your team to maximize reporting features.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

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