This content is currently locked.

Your current McLean & Company subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative

Or Call Us:
+1-877-281-0480 (US/CAN) or
+1-703-544-9513 (International)

Idera Software

TestRail

Composite Score

7.9 /10

CX Score

8.2 /10

52 Reviews Write a Review

What is TestRail?

A complete web-based test case management solution to efficiently manage, track, and organize your software testing efforts.

Company Details

Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

TestRail won the following awards in the Test Management category

Filter By

0 Top Rated Capabilities

1 Top Rated Features

Latest Award, 2025

Strategy and Innovation
Product Impact

2025

Service Experience

2024

0 Top Rated Capabilities

1 Top Rated Features

2023

1 Top Rated Capabilities

1 Top Rated Features

2022

TestRail Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on TestRail.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

96 Plan to Renew

77 Satisfaction of Cost Relative to Value

1
Since last award

{y}

{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love TestRail?

13% Negative

4% Neutral

83% Positive

Pros

Respectful
Fair
Helps Innovate
Continually Improving Product

Feature Ratings

Average 76

Analytics and Reporting

Test Coverage Analysis

Test Data Management

Test Environment Management

Test Planning

Test Case Generator

Artifact Traceability

Test tools integration

ALM Integration

Test Load Balancing

Test Run Workflow Manager

Vendor Capability Ratings

Average 77

Ease of Implementation

Availability and Quality of Training

Usability and Intuitiveness

Quality of Features

Ease of Data Integration

Ease of IT Administration

Business Value Created

Breadth of Features

Vendor Support

Ease of Customization

Product Strategy and Rate of Improvement

Also Featured in...

Mobile Application Testing

Translation missing: en.product_page.ratings.score 8.2

View TestRail in this category (opens in a new tab)

TestRail Reviews

Rudy Alesandro F.

Role: Information Technology
Industry: Telecommunications
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Apr 2021

It is the best tool for test documentation ever!

Likeliness to Recommend

10 /10

What differentiates TestRail from other similar products?

It´s easy to use and understand. It has more scope and the integration with automation tools are incredible. TestRails has a lot of features, API and options for different roles inside the tool.

What is your favorite aspect of this product?

For sure it is the way that it presents the test plans and milestones, and how the test results are stored.

What do you dislike most about this product?

It has a more functional than beautiful design. That´s something good, but makes the visuals a little outdated.

What recommendations would you give to someone considering this product?

Definitely choose TestRails. There are some other tools out there, but the best one so far is TestRails. Excellent for QA and Product teams.

Pros

Enables Productivity
Efficient Service
Effective Service
Saves Time

Omer B.

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Apr 2021

"Fantastic product!" its awesome and saves time

Likeliness to Recommend

7 /10

What differentiates TestRail from other similar products?

its user interface and business flows are much less complex as compared to other products in the market.

What is your favorite aspect of this product?

Easily able to create test runs and using API you can use it with your automation tools which save a lot of your time in terms of updating up your manual results.

What do you dislike most about this product?

A UI needs to get updated.

What recommendations would you give to someone considering this product?

Ease of using it and API documentation is good enough that they can be implemented which will save your manual updating of your results.

Pros

Caring
Respectful
Helps Innovate
Reliable

Steffen L.

Role: Information Technology
Industry: Banking
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Apr 2021

Nice integration with JIRA and well documented API

Likeliness to Recommend

8 /10

What differentiates TestRail from other similar products?

It‘s very intuitive to use it. And puts a lot of power to Test Management beeing integrated in the Software Delivery Lifecycle.

What is your favorite aspect of this product?

This definitely a state of the art way to manage tests in times of agile software development

What do you dislike most about this product?

No special support for BDD

What recommendations would you give to someone considering this product?

If you are already using Jira and Confluence, it‘s a good idea to use this tool.

Pros

Enables Productivity
Efficient Service
Effective Service
Caring

Cons

Less Friendly Negotiation
Less Generous
Vendor's Interest First

How We Deliver

Events

TestRail

What is TestRail?

Company Details

Need Assistance?

Awards & Recognition

TestRail Ratings

85 Likeliness to Recommend

96 Plan to Renew

77 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+86 Net Emotional Footprint

How much do users love TestRail?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Analytics and Reporting Aggregated visual reporting of testing progress, results and insights through real-time, dynamic dashboards with customizable reporting widgets.

Test Coverage Analysis Pinpoint the sources of test failures and defects by granularly dissecting test runs, test cases and other testing artifacts and requirements.

Test Data Management Secured management, access and configuration of test data.

Test Environment Management Provision, monitor, refresh, and tear down test environments. Teams can track all environment resources from a centralized dashboard and repository.

Test Planning Build test cycles and phases, define milestones to coordinate dependencies and releases, and then assign resources to execute the planned tests.

Test Case Generator Automatically generate test cases directly from requirements, the source code, recordings of user actions, and visual and graphical workflows and models.

Artifact Traceability The ability to link and track testing artifacts, such as test cases and test scripts. From functional and non-functional requirements to execution results.

Test tools integration Out-of-the-box integration with third-party software testing tools, e.g functional testing, security testing

ALM Integration Real-time integration with 3rd party ALM and other software delivery tools such as Build, Deploy, Test and Requirements Management.

Test Load Balancing Intelligently distribute testing load across system clusters to achieve high testing performance.

Test Run Workflow Manager Script, configure, execute, orchestrate and manage automated testing workflows, including parallel testing.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Also Featured in...

Mobile Application Testing

TestRail Reviews

Rudy Alesandro F.

It is the best tool for test documentation ever!

Likeliness to Recommend

Pros

Omer B.

"Fantastic product!" its awesome and saves time

Likeliness to Recommend

Pros

Steffen L.

Nice integration with JIRA and well documented API

Likeliness to Recommend

Pros

Cons

Most Popular TestRail Comparisons

Azure DevOps

Selenium

Postman

Parasoft DTP

OpenText Software Delivery Management

Inflectra SpiraTeam

Schedule Your Call

1
Since last award

Feature Ratings

Analytics and Reporting

Test Coverage Analysis

Test Data Management

Test Environment Management

Test Planning

Test Case Generator

Artifact Traceability

Test tools integration

ALM Integration

Test Load Balancing

Test Run Workflow Manager

Vendor Capability Ratings

Ease of Implementation

Availability and Quality of Training

Usability and Intuitiveness

Quality of Features

Ease of Data Integration

Ease of IT Administration

Business Value Created

Breadth of Features

Vendor Support

Ease of Customization

Product Strategy and Rate of Improvement