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SmartBear Software

TestComplete

Composite Score
8.6 /10
CX Score
8.8 /10
Category
TestComplete
8.6 /10

What is TestComplete?

Scale your automated testing efforts and maximize test coverage with the powerful capabilities of TestComplete.

Company Details


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Awards & Recognition

TestComplete won the following awards in the Mobile Application Testing category

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TestComplete Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on TestComplete.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

96 Plan to Renew

83 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love TestComplete?

2% Negative
7% Neutral
91% Positive

Pros

  • Friendly Negotiation
  • Saves Time
  • Altruistic
  • Client's Interest First

Feature Ratings

Average 81

Development Integration

83

ALM Integration

83

Process Simulation

83

Performance Testing

83

Functional Testing

83

Pipeline Integrations

82

Test Run Workflow Manager

82

Browser Testing

81

Virtual Mobile Devices

80

Dashboards, Analytics and Reporting

80

Artifact Management

80

Vendor Capability Ratings

Average 80

Ease of Customization

81

Business Value Created

81

Availability and Quality of Training

81

Quality of Features

81

Ease of Implementation

81

Vendor Support

80

Ease of IT Administration

79

Breadth of Features

79

Product Strategy and Rate of Improvement

78

Usability and Intuitiveness

78

Ease of Data Integration

76

TestComplete Reviews

Mayank S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2025

TestComplete Review

Likeliness to Recommend

10 /10

What differentiates TestComplete from other similar products?

TestComplete stands out for its easy-to-use UI automation, support for multiple scripting languages (JavaScript, Python, VBScript), and strong integration with CI/CD tools. It also supports desktop, web, and mobile testing in one platform, which many competitors lack.

What is your favorite aspect of this product?

The best thing about TestComplete is its record-and-playback feature, which makes automation easy even for beginners. Plus, its broad support for different applications saves time and effort.

What do you dislike most about this product?

TestComplete can be resource-heavy, causing slow performance on large tests. Also, its licensing cost is higher compared to some alternatives.

What recommendations would you give to someone considering this product?

If you need a powerful UI automation tool with broad application support, TestComplete is a great choice.

Pros

  • Client Friendly Policies
  • Security Protects
  • Enables Productivity
  • Efficient Service

Cons

  • Less Inspiring

MADHUSUDAN G.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Feb 2025

Rich in Features and very Ease of use

Likeliness to Recommend

8 /10

What differentiates TestComplete from other similar products?

Data driven fantastic testing approach Super support

What is your favorite aspect of this product?

best Daily Regression analysis and test And ease of use makes the product very Useful

What do you dislike most about this product?

Allow single person free use

What recommendations would you give to someone considering this product?

Very Useful Tool for testing professionals

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Venkat G.

  • Role: Human Resources
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2025

Powerful, but tricky

Likeliness to Recommend

9 /10

What differentiates TestComplete from other similar products?

TestComplete stands out with its powerful automation capabilities, supporting both scriptless and scripted testing for mobile, web, and desktop apps. Its record-and-replay feature makes it beginner-friendly, while advanced scripting supports complex scenarios. Unlike some competitors, it offers broad technology support and integrates well with CI/CD pipelines. However, setup can be tricky, and performance may lag on large projects. Overall, it’s a versatile tool with strong automation features.

What is your favorite aspect of this product?

One of the best aspects of TestComplete is its versatile automation capabilities. The combination of scriptless record-and-replay for beginners and advanced scripting for experienced testers makes it accessible to a wide range of users. Plus, its broad technology support for mobile, web, and desktop applications allows for comprehensive testing in one platform. While it has a learning curve, its flexibility and powerful features make it a strong choice for automation.

What do you dislike most about this product?

One of the biggest downsides of TestComplete is its performance lag, especially when handling large test suites. The setup process can be complex, requiring time to configure everything properly. Additionally, object recognition issues sometimes cause flaky tests, leading to maintenance headaches. While it’s a powerful tool, improving its speed, stability, and ease of integration would make it even better.

What recommendations would you give to someone considering this product?

If you're considering TestComplete, start with the trial version to see if it fits your needs. Be prepared for a learning curve, especially with object recognition, and take the time to explore its features. If you're working with large test suites, optimizing test cases can help prevent performance issues. Make sure it integrates well with your existing tools and CI/CD pipelines. Utilizing documentation and community support will also make the experience smoother.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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