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SmartBear Software

TestComplete

Composite Score
8.6 /10
CX Score
8.8 /10
Category
TestComplete
8.6 /10

What is TestComplete?

Scale your automated testing efforts and maximize test coverage with the powerful capabilities of TestComplete.

Company Details


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Awards & Recognition

TestComplete won the following awards in the Mobile Application Testing category

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TestComplete Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on TestComplete.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

96 Plan to Renew

83 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love TestComplete?

2% Negative
7% Neutral
91% Positive

Pros

  • Friendly Negotiation
  • Saves Time
  • Altruistic
  • Client's Interest First

Feature Ratings

Average 81

Development Integration

83

ALM Integration

83

Process Simulation

83

Performance Testing

83

Functional Testing

83

Pipeline Integrations

82

Test Run Workflow Manager

82

Browser Testing

81

Virtual Mobile Devices

80

Dashboards, Analytics and Reporting

80

Artifact Management

80

Vendor Capability Ratings

Average 80

Ease of Customization

81

Business Value Created

81

Availability and Quality of Training

81

Quality of Features

81

Ease of Implementation

81

Vendor Support

80

Ease of IT Administration

79

Breadth of Features

79

Product Strategy and Rate of Improvement

78

Usability and Intuitiveness

78

Ease of Data Integration

76

TestComplete Reviews

Shubham M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Apr 2025

Powerful and Flexible Testing Tool

Likeliness to Recommend

10 /10

What differentiates TestComplete from other similar products?

Strong desktop app compatibility, intelligent UI recognition, scriptless and scripted testing, and simple CI/CD integration are what set TestComplete apart.

What is your favorite aspect of this product?

Its scriptless testing is yet another fantastic feature. Tests may be readily created without coding, which is very useful for teams with varying ability levels or manual testers.

What do you dislike most about this product?

What I dislike most is the high cost—not budget-friendly for small teams. Plus, it can get a bit laggy when running big test suites.

What recommendations would you give to someone considering this product?

Make sure you have a good test plan before you dive in. Although TestComplete can be fantastic, it works best when you are clear about your needs. Additionally, it will be worthwhile to persevere through the learning curve.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Ekansh G.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Mar 2025

Effective but Slow , Excellent for automation

Likeliness to Recommend

10 /10

What differentiates TestComplete from other similar products?

Multi-language scripting (Python, JS, VBScript), AI-powered object identification (survives UI modifications), and all-in-one testing (web, mobile, desktop, and APIs) under a single license are some of TestComplete’s unique features. It is scalable for programmers with custom choices, yet it’s beginner-friendly with record-playback. Long-term expenses are reduced by perpetual licensing, and smart waiting eliminates faulty tests, ensuring higher efficiency and accuracy.

What is your favorite aspect of this product?

Hybrid object recognition (Al + manual adjustments) tests achieve a unique balance between automation resilience and manual control by adapting to Ul changes without requiring continuous maintenance. Instead of tools breaking on little upgrades, it saves hours.

What do you dislike most about this product?

The user interface feels outdated and slow compared to modern cloud-based competitors. Running resource-heavy tasks and large test suites takes too long, hurting productivity. Plus, advanced scripting is difficult to learn, frustrating teams that need to scale quickly.

What recommendations would you give to someone considering this product?

Best for teams with strong automation needs and capable infrastructure. If speed, scalability, or ease of use are top priorities, consider cloud-based alternatives.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Shubham C.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2025

Powerful and Intuitive, but Can Be Expensive for S

Likeliness to Recommend

10 /10

What differentiates TestComplete from other similar products?

TestComplete differentiates itself with its versatile testing capabilities, supporting both automated UI and API testing, and its ability to work across multiple platforms and technologies with minimal scripting

What is your favorite aspect of this product?

My favorite aspect of TestComplete is its ease of use for both technical and non-technical users, combined with powerful automation features for a wide range of applications.

What do you dislike most about this product?

What I dislike most about TestComplete is its steep learning curve for advanced features, which can be overwhelming for new users.

What recommendations would you give to someone considering this product?

I recommend TestComplete for those seeking a comprehensive, scalable automation tool, but suggest investing time in training to fully leverage its advanced features

Pros

  • Continually Improving Product
  • Unique Features
  • Inspires Innovation
  • Caring

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