TestComplete Customer Reviews 2025 | Mobile Application Testing

What is TestComplete?

Scale your automated testing efforts and maximize test coverage with the powerful capabilities of TestComplete.

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TestComplete Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on TestComplete.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

96 Plan to Renew

83 Satisfaction of Cost Relative to Value

Down 1
Since last award

91

Product Experience

91

Negotiation and Contract

88

Conflict Resolution

87

Strategy & Innovation

90

Service Experience

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Emotional Footprint Overview

Product Experience:: 91%
Negotiation and Contract:: 91%
Conflict Resolution:: 88%
Strategy & Innovation:: 87%
Service Experience:: 90%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love TestComplete?

2% Negative

8% Neutral

90% Positive

Pros

Friendly Negotiation
Enables Productivity
Saves Time
Altruistic

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TestComplete Reviews

Dravid K.

Role: Industry Specific Role
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Apr 2025

Easy, Flexible Testing with Powerful Features

Likeliness to Recommend

10 /10

What differentiates TestComplete from other similar products?

TestComplete is unique because it is very easy to use, compatible with desktop, online, and mobile applications, allows you to test with or without code, and adapts well to user interface changes. It also works well with Jenkins and other technologies.

What is your favorite aspect of this product?

What I really like about TestComplete is how smart it is with UI elements—even if the app changes, it still finds the right buttons or fields. That means you don’t have to constantly fix your tests. Plus, the combo of script and no-code options makes it flexible for everyone, whether you’re a beginner or a pro.

What do you dislike most about this product?

There's not much to dislike, but it can be a bit heavy on system resources sometimes.

What recommendations would you give to someone considering this product?

To gain experience, I would advise beginning with modest projects and use the robust integrations with other tools to improve the testing process.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Shubham M.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Apr 2025

Powerful and Flexible Testing Tool

Likeliness to Recommend

10 /10

What differentiates TestComplete from other similar products?

Strong desktop app compatibility, intelligent UI recognition, scriptless and scripted testing, and simple CI/CD integration are what set TestComplete apart.

What is your favorite aspect of this product?

Its scriptless testing is yet another fantastic feature. Tests may be readily created without coding, which is very useful for teams with varying ability levels or manual testers.

What do you dislike most about this product?

What I dislike most is the high cost—not budget-friendly for small teams. Plus, it can get a bit laggy when running big test suites.

What recommendations would you give to someone considering this product?

Make sure you have a good test plan before you dive in. Although TestComplete can be fantastic, it works best when you are clear about your needs. Additionally, it will be worthwhile to persevere through the learning curve.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Ekansh G.

Role: Information Technology
Industry: Engineering
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Mar 2025

Effective but Slow , Excellent for automation

Likeliness to Recommend

10 /10

What differentiates TestComplete from other similar products?

Multi-language scripting (Python, JS, VBScript), AI-powered object identification (survives UI modifications), and all-in-one testing (web, mobile, desktop, and APIs) under a single license are some of TestComplete’s unique features. It is scalable for programmers with custom choices, yet it’s beginner-friendly with record-playback. Long-term expenses are reduced by perpetual licensing, and smart waiting eliminates faulty tests, ensuring higher efficiency and accuracy.

What is your favorite aspect of this product?

Hybrid object recognition (Al + manual adjustments) tests achieve a unique balance between automation resilience and manual control by adapting to Ul changes without requiring continuous maintenance. Instead of tools breaking on little upgrades, it saves hours.

What do you dislike most about this product?

The user interface feels outdated and slow compared to modern cloud-based competitors. Running resource-heavy tasks and large test suites takes too long, hurting productivity. Plus, advanced scripting is difficult to learn, frustrating teams that need to scale quickly.

What recommendations would you give to someone considering this product?

Best for teams with strong automation needs and capable infrastructure. If speed, scalability, or ease of use are top priorities, consider cloud-based alternatives.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

How We Deliver

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Awards & Recognition

2025 Emotional Footprint Champion

TestComplete Ratings

89 Likeliness to Recommend

96 Plan to Renew

83 Satisfaction of Cost Relative to Value

Down 1 Since last award

Emotional Footprint Overview

Emotional Footprint Overview

+90 Net Emotional Footprint

How much do users love TestComplete?

Chart

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Automated Testing Ability to efficiently perform and execute automated tests of the software, including scripting, record and replay, codeless tests etc.

Development Use Supports integrated development environments (IDEs) to allow for easy development and debugging on mobile devices.

Performance Testing Run tests to ensure application performs consistently and in a stable condition, including load testing, single user performance testing, network virtualization

Functional Testing Ability to efficiently perform and execute manual tests of the software, including view and control device, app install, perform gestures etc.

Process Simulation Ability to simulate scenarios and environments when testing your mobile apps, including taking photos, scanning QR codes, authentication, 5G vs Wi-Fi etc.

ALM Integration Integrate artifacts across ALM phases and toolsets such as requirements, analysis, design, development, and testing internally or through an out-of-the-box API.

Pipeline Integrations Ability of the platform to integrate with your Continuous Integration tools to improve efficiency and throughput.

Browser Testing Test web apps on various desktop and mobile browsers, versions, and OSs.

Artifact Management Testing artifacts can be readily created, reused, moved, and managed through baselines, reviews, approvals, releases, and audits for projects and products.

Test Run Workflow Manager Script, configure, execute and manage automated testing workflows, including parallel testing. Automation is initiated internally by test management solution.

Virtual Mobile Devices Provides multiple testing environments (Emulator and/or Simulator) to support different operating systems, legacy versions, and support for new versions.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

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TestComplete Reviews

Dravid K.

Easy, Flexible Testing with Powerful Features

Likeliness to Recommend

Pros

Shubham M.

Powerful and Flexible Testing Tool

Likeliness to Recommend

Pros

Ekansh G.

Effective but Slow , Excellent for automation

Likeliness to Recommend

Pros

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Feature Ratings

Automated Testing

Development Use

Performance Testing

Functional Testing

Process Simulation

ALM Integration

Pipeline Integrations

Browser Testing

Artifact Management

Test Run Workflow Manager

Virtual Mobile Devices

Vendor Capability Ratings

Ease of Customization

Business Value Created

Quality of Features

Availability and Quality of Training

Ease of Implementation

Vendor Support

Usability and Intuitiveness

Ease of IT Administration

Product Strategy and Rate of Improvement

Breadth of Features

Ease of Data Integration