What is TeamViewer?
Tech defects, system errors, and software queries result in costly downtime, but even if IT issues are unavoidable, slow response times are not. With TeamViewer Remote, you can securely connect to your IT systems from any location to provide seamless support in an instant.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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88 Likeliness to Recommend
96 Plan to Renew
1
Since last award
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love TeamViewer?
Pros
- Respectful
- Acts with Integrity
- Reliable
- Transparent
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Screen Share
File Transfer
Audio Conferencing VoIP
Virtual Whiteboard
Keyboard Mouse Control
Audio Conferencing Call in Bridge
Video Conferencing
Audio Controls
Application Share
Instant Messaging
Facilitator Functions
Vendor Capability Ratings
Ease of Implementation
Ease of IT Administration
Business Value Created
Usability and Intuitiveness
Quality of Features
Ease of Data Integration
Breadth of Features
Product Strategy and Rate of Improvement
Vendor Support
Availability and Quality of Training
Ease of Customization
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TeamViewer Reviews
Michael D.
- Role: Sales Marketing
- Industry: Retail
- Involvement: Business Leader or Manager
Submitted Dec 2023
TeamViewer is an awesome must have software.
Likeliness to Recommend
What differentiates TeamViewer from other similar products?
We use this to quickly jump on our employee screen to help them navigate new technology.
What is your favorite aspect of this product?
Easy to use and super fast. Tech support always picks up quickly.
What do you dislike most about this product?
Nothing really
What recommendations would you give to someone considering this product?
TeamViewer is great product, super user friendly and easy to use.
Pros
- Unique Features
- Security Protects
- Reliable
- Performance Enhancing
VinothKumar R.
- Role: Sales Marketing
- Industry: Retail
- Involvement: End User of Application
Submitted Dec 2023
Excellent remote access
Likeliness to Recommend
What differentiates TeamViewer from other similar products?
Has good security and easy to connect with other users. Good for remote workers & training.
What is your favorite aspect of this product?
Sharing files with other users is good. Recording screen is effective.
What do you dislike most about this product?
Got no dislikes
What recommendations would you give to someone considering this product?
User friendly & good for remote workers
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted Dec 2023
Smooth Connections!
Likeliness to Recommend
Pros
- Respectful
- Client Friendly Policies
- Continually Improving Product
- Reliable
