What is TeamViewer?
Tech defects, system errors, and software queries result in costly downtime, but even if IT issues are unavoidable, slow response times are not. With TeamViewer Remote, you can securely connect to your IT systems from any location to provide seamless support in an instant.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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88 Likeliness to Recommend
96 Plan to Renew
1
Since last award
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love TeamViewer?
Pros
- Respectful
- Acts with Integrity
- Reliable
- Transparent
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Screen Share
File Transfer
Audio Conferencing VoIP
Virtual Whiteboard
Keyboard Mouse Control
Audio Conferencing Call in Bridge
Video Conferencing
Audio Controls
Application Share
Instant Messaging
Facilitator Functions
Vendor Capability Ratings
Ease of Implementation
Ease of IT Administration
Business Value Created
Usability and Intuitiveness
Quality of Features
Ease of Data Integration
Breadth of Features
Product Strategy and Rate of Improvement
Vendor Support
Availability and Quality of Training
Ease of Customization
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TeamViewer Reviews
Chiranjib B.
- Role: Public Sector
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Feb 2024
Very easy to read review and find best product
Likeliness to Recommend
What differentiates TeamViewer from other similar products?
TeamViewer stands out from other remote access and support tools due to its simplicity, cross-platform compatibility, and a wide range of features. It offers easy setup, allowing users to connect remotely across various devices and operating systems without complex configurations. TeamViewer's versatility in supporting different platforms, including Windows, macOS, Linux, Android, and iOS, distinguishes it in the market. Furthermore, its features like file transfer, remote printing, and unattended access contribute to its popularity for both personal and business use.
What is your favorite aspect of this product?
users often appreciate TeamViewer for its user-friendly interface, seamless cross-platform connectivity, and versatile features that simplify remote access and support tasks.
What do you dislike most about this product?
Nothing is dislike
What recommendations would you give to someone considering this product?
For those considering TeamViewer, I recommend assessing your specific remote access and support needs. Take advantage of its free trial to explore its features and compatibility with your devices and operating systems. Ensure that TeamViewer aligns with your security requirements, especially if used in a business context. Additionally, explore the available support and documentation to make the most out of the software's capabilities
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
FREDERICK S.
- Role: Human Resources
- Industry: Transportation
- Involvement: End User of Application
Submitted Jan 2024
secure IT system
Likeliness to Recommend
What differentiates TeamViewer from other similar products?
TeamViewer remote removes all the barriers of location allows as to run servers maintenance from anyway.
What is your favorite aspect of this product?
TeamViewer securely connects with our IT systems, detects errors and report. It provides a seamless support in an instant way.
What do you dislike most about this product?
Slow to respond to the actions.
What recommendations would you give to someone considering this product?
TeamViewer remote monitors and manage our mobile devices to prevent unnecessary downtime and ensures stable and smooth running of IT systems
Pros
- Continually Improving Product
- Efficient Service
- Altruistic
- Over Delivered
Aditya Y.
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Dec 2023
TeamViewer a fantastic remote connect
Likeliness to Recommend
What differentiates TeamViewer from other similar products?
TeamViewer one of the best software for every remote connect in enterprise as well as free where we need to solve any problem in the user computer by use their machine
What is your favorite aspect of this product?
Latency the best part which teamViewer gurentee the best latency ever this software provide if you comes with another enterprise version they always connect with a different session that should be very secure
What do you dislike most about this product?
Sometimes scammers are use and that was tough to handle
What recommendations would you give to someone considering this product?
I Highly recommended to use this product good in terms of cost, in terms of connectivity and you can you any machine like a cloud machine and use that
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
