What is TeamViewer?
Tech defects, system errors, and software queries result in costly downtime, but even if IT issues are unavoidable, slow response times are not. With TeamViewer Remote, you can securely connect to your IT systems from any location to provide seamless support in an instant.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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88 Likeliness to Recommend
96 Plan to Renew
1
Since last award
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love TeamViewer?
Pros
- Respectful
- Acts with Integrity
- Reliable
- Transparent
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Screen Share
File Transfer
Audio Conferencing VoIP
Virtual Whiteboard
Keyboard Mouse Control
Audio Conferencing Call in Bridge
Video Conferencing
Audio Controls
Application Share
Instant Messaging
Facilitator Functions
Vendor Capability Ratings
Ease of Implementation
Ease of IT Administration
Business Value Created
Usability and Intuitiveness
Quality of Features
Ease of Data Integration
Breadth of Features
Product Strategy and Rate of Improvement
Vendor Support
Availability and Quality of Training
Ease of Customization
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TeamViewer Reviews
AJ B.
- Role: C-Level
- Industry: Healthcare
- Involvement: Business Leader or Manager
Submitted Feb 2023
Fantastic product
Likeliness to Recommend
What differentiates TeamViewer from other similar products?
The free option is great and really easy to use.
What is your favorite aspect of this product?
Reliable and effective
What do you dislike most about this product?
The priced model is expensive for the feature levels.
What recommendations would you give to someone considering this product?
Try it out - you might love it.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Soranyela R.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Feb 2023
Innovative Product
Likeliness to Recommend
What differentiates TeamViewer from other similar products?
TeamViewer Meeting uses end-to-end encryption to ensure the privacy and security of meetings.
What is your favorite aspect of this product?
Its intuitive and easy-to-use interface makes it accessible to all users, including those with no prior experience with online meeting technology.
What do you dislike most about this product?
Bandwidth requirements.
What recommendations would you give to someone considering this product?
Assess specific needs and requirements.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Saves Time
Jimena G.
- Role: Sales Marketing
- Industry: Consulting
- Involvement: Business Leader or Manager
Submitted Feb 2023
Comfortable and secure video conferencing tool
Likeliness to Recommend
What differentiates TeamViewer from other similar products?
This tool keeps in touch with all your contacts and your teams through very secure video conferencing, instant chat, calls, screen sharing and other very important things only through devices and any platform anywhere in the world where you are.
What is your favorite aspect of this product?
I like this tool because with it control is established and files are exchanged between various devices in a very comfortable and safe way, giving the opportunity to always have contact with all contacts through very secure videoconference when using them by sharing calls and chats instantanea is a fast and secure remote access solution to computers and networks, facilitating remote control of meetings and technical assistance in the cloud
What do you dislike most about this product?
I don't dislike this tool at all, it seems to me that it has excellent functions to carry out any video conference and have the best results for any company, sharing screens and much more through devices and platforms wherever you are.
What recommendations would you give to someone considering this product?
I recommend this tool because it protects your online meetings with security features, you can join meetings instantly, starting directly from your contact list, forget about sending requests by email, and hold your meetings using screen sharing or video conferencing in a safe and simple way, in the same way you can record your meetings with the consent of each participant and thus have a backup security layer mode
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Unique Features
