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TeamViewer ONE Logo Award Winner Product Badge
TeamViewer ONE Logo Award Winner Product Badge
TeamViewer

TeamViewer ONE

Composite Score
8.9 /10
CX Score
9.1 /10
TeamViewer ONE
8.9 /10

What is TeamViewer ONE?

TeamViewer ONE enables lean IT teams to shift from reactive support to proactive device management with a single platform that combines remote access, intelligent automation, experience monitoring, and endpoint management. Fix problems before they create tickets, consolidate tools, and prevent issues from escalating. With built-in security and automation, IT teams can resolve problems faster, support hybrid work confidently, and deliver exceptional digital experiences. AI is transforming IT management, empowering even small teams to deliver enterprise-level impact. By automating repetitive tasks, accelerating diagnostics, and enabling predictive insights.

Company Details


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Awards & Recognition

TeamViewer ONE won the following awards in the Web and Video Conferencing - Enterprise category

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TeamViewer ONE Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on TeamViewer ONE.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

94 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love TeamViewer ONE?

1% Negative
5% Neutral
94% Positive

Pros

  • Respectful
  • Acts with Integrity
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 87

File Transfer

89

Screen Share

87

Audio Conferencing VoIP

87

Keyboard Mouse Control

87

Video Conferencing

87

Audio Conferencing Call in Bridge

87

Virtual Whiteboard

86

Application Share

86

Instant Messaging

86

Audio Controls

86

Facilitator Functions

84

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Ease of IT Administration

85

Usability and Intuitiveness

85

Quality of Features

85

Business Value Created

84

Ease of Data Integration

84

Breadth of Features

83

Vendor Support

82

Availability and Quality of Training

82

Product Strategy and Rate of Improvement

82

Ease of Customization

81

TeamViewer ONE Screenshots

TeamViewer ONE Downloads

TeamViewer ONE Videos

TeamViewer ONE Reviews

Liam R.

  • Role: Information Technology
  • Industry: Food and Beverage
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Dec 2021

Huge Help with communication through COVID.

Likeliness to Recommend

5 /10

What differentiates TeamViewer ONE from other similar products?

ease of use

What is your favorite aspect of this product?

screen share

What do you dislike most about this product?

N/A - PRETTY GOOD.

What recommendations would you give to someone considering this product?

Ensure all parties are trained.

Pros

  • Performance Enhancing
  • Friendly Negotiation
  • Saves Time
  • Respectful

rowan h.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2021

Great software and its even free!

Likeliness to Recommend

4 /10

What differentiates TeamViewer ONE from other similar products?

It is by far the easiest to use for its core functionality. it could do with more features

What is your favorite aspect of this product?

The connection remains stable even when the internet connection becomes slow

What do you dislike most about this product?

It needs more features

What recommendations would you give to someone considering this product?

It is great but if you want more features id look towards MS teams

Pros

  • Saves Time
  • Client Friendly Policies
  • Continually Improving Product
  • Reliable

Victoria S.

  • Role: Finance
  • Industry: Finance
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Nov 2021

Wherever this concrete communication

Likeliness to Recommend

9 /10

What differentiates TeamViewer ONE from other similar products?

It is one of the easy-to-use Teamviewer tools, even compared to other tools this video communication system called makes users keep a direct contact without complications with clients and partners from anywhere where you are

What is your favorite aspect of this product?

What I like is that versions installed on the constant desktop are updated to provide an updated experience every time you enter, your command and algorithms are quite simple but powerful to guarantee good communication safely with users who are members of the tool

What do you dislike most about this product?

It should be an experience that goes to any customer not exclusively to users of the TeamViewer tool, because it is pretty good

What recommendations would you give to someone considering this product?

A communication system on the nine by means of messaging and videos online safely and filtered from the first moment, it is also accessible and complete

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Effective Service

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