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TeamViewer ONE Logo Award Winner Product Badge
TeamViewer ONE Logo Award Winner Product Badge
TeamViewer

TeamViewer ONE

Composite Score
8.9 /10
CX Score
9.1 /10
TeamViewer ONE
8.9 /10

What is TeamViewer ONE?

TeamViewer ONE enables lean IT teams to shift from reactive support to proactive device management with a single platform that combines remote access, intelligent automation, experience monitoring, and endpoint management. Fix problems before they create tickets, consolidate tools, and prevent issues from escalating. With built-in security and automation, IT teams can resolve problems faster, support hybrid work confidently, and deliver exceptional digital experiences. AI is transforming IT management, empowering even small teams to deliver enterprise-level impact. By automating repetitive tasks, accelerating diagnostics, and enabling predictive insights.

Company Details


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Awards & Recognition

TeamViewer ONE won the following awards in the Web and Video Conferencing - Enterprise category

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TeamViewer ONE Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on TeamViewer ONE.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

94 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love TeamViewer ONE?

1% Negative
5% Neutral
94% Positive

Pros

  • Respectful
  • Acts with Integrity
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 87

File Transfer

89

Screen Share

87

Audio Conferencing VoIP

87

Keyboard Mouse Control

87

Video Conferencing

87

Audio Conferencing Call in Bridge

87

Virtual Whiteboard

86

Application Share

86

Instant Messaging

86

Audio Controls

86

Facilitator Functions

84

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Ease of IT Administration

85

Usability and Intuitiveness

85

Quality of Features

85

Business Value Created

84

Ease of Data Integration

84

Breadth of Features

83

Vendor Support

82

Availability and Quality of Training

82

Product Strategy and Rate of Improvement

82

Ease of Customization

81

TeamViewer ONE Screenshots

TeamViewer ONE Downloads

TeamViewer ONE Videos

TeamViewer ONE Reviews

Anuja C.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2022

"Feature and meeting are best on TeamViewer".

Likeliness to Recommend

9 /10

What differentiates TeamViewer ONE from other similar products?

This product is good for having good quality video and audio meeting we can easily share our screen with other, using it is simple and easy.

What is your favorite aspect of this product?

My favorite aspect of this product would be sharing screen, texting and quality of the video.

What do you dislike most about this product?

I don't have any dislike for this product, I like using it we can also share files and stuff with it.

What recommendations would you give to someone considering this product?

Yes recommend to other user this tool is best in market and provide best online meeting experience.

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Unique Features

Cristopher M.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Apr 2022

Video quality for professional processes

Likeliness to Recommend

9 /10

What differentiates TeamViewer ONE from other similar products?

What differentiates this tool from others is that it is very easy to visualize each part of the tool, this is in particular a great option for those who communicate constantly and who require advanced technology to be able to perform their functions as if they were in person, the audio and video quality is exceptional and practical

What is your favorite aspect of this product?

What I like most is that the image does not pixelate in full screen, it is also quite efficient and allows from sharing files, to chatting or saving videos in real time, I like its speed capacity, and how functional it is for any type of industry

What do you dislike most about this product?

There is nothing that I do not like about its capabilities, on the contrary, it seems to me that it is efficient and simple in general terms

What recommendations would you give to someone considering this product?

My recommendation is to be part of the main tool and get to know this communication alternative in real time, it is quite easy to implement and completely safe.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Inspires Innovation

Asher C.

  • Role: Information Technology
  • Industry: Utilities
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

Best video conferencing App

Likeliness to Recommend

8 /10

What differentiates TeamViewer ONE from other similar products?

TeamViewer meeting isn't restricted to its user-friendly UI, video conferencing, distant work area while gathering, VoIP calls, and Instant Messaging highlight yet additionally it’s basic gotten stage for talking about business. Very friendly help and most you could share records and archives while phone calls.

What is your favorite aspect of this product?

Anything correspondence-related, meeting-related, or study-related is addressed and worked on utilizing the Team watcher Meeting Platform. Generally, worker and client collaborations are more coordinated and positive. Our business' representative spirit has improved colossally, and consumer loyalty has gotten to the next level.

What do you dislike most about this product?

TeamViewer Meetings support practically all gadgets, it frequently hangs in android mobiles. It isn't notable as its rivals, so we can not involve it in all situations, as different members probably won't have utilized it. The slow internet connection can cause slack and once in a while joins that are made to be decoded end up scrambled.

What recommendations would you give to someone considering this product?

TeamViewer has a lot of components that make the application/gadget outstandingly straightforward it allows the clients to have secure video conferencing with incredible sound quality The best thing for this instrument is that it doesn't require various people to have the application acquainted with going to calls and get-togethers. TeamViewer is a cloud-based gadget so the security of information that is being moved. TeamViewer can be used as a vault for taking care of data.

Pros

  • Reliable
  • Trustworthy
  • Unique Features
  • Efficient Service

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