What is TeamViewer ONE?
TeamViewer ONE enables lean IT teams to shift from reactive support to proactive device management with a single platform that combines remote access, intelligent automation, experience monitoring, and endpoint management. Fix problems before they create tickets, consolidate tools, and prevent issues from escalating. With built-in security and automation, IT teams can resolve problems faster, support hybrid work confidently, and deliver exceptional digital experiences. AI is transforming IT management, empowering even small teams to deliver enterprise-level impact. By automating repetitive tasks, accelerating diagnostics, and enabling predictive insights.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
94 Plan to Renew
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love TeamViewer ONE?
Pros
- Respectful
- Acts with Integrity
- Enables Productivity
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
File Transfer
Screen Share
Audio Conferencing VoIP
Keyboard Mouse Control
Video Conferencing
Audio Conferencing Call in Bridge
Virtual Whiteboard
Application Share
Instant Messaging
Audio Controls
Facilitator Functions
Vendor Capability Ratings
Ease of Implementation
Ease of IT Administration
Usability and Intuitiveness
Quality of Features
Business Value Created
Ease of Data Integration
Breadth of Features
Vendor Support
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Also Featured in...
Remote Monitoring and Management
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Remote Support
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Enterprise Mobility Management
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TeamViewer ONE Screenshots
TeamViewer ONE Downloads
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TeamViewer ONE UI 1
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TeamViewer ONE Reviews
Leslie H.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Apr 2022
Great features, makes it easy to connect
Likeliness to Recommend
What differentiates TeamViewer ONE from other similar products?
Really great screen share capabilities
What is your favorite aspect of this product?
really fast and easy to connect with.
What do you dislike most about this product?
nothing to say here not really
What recommendations would you give to someone considering this product?
Just to be mindful of how many steps it takes to connect teams.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Bruno C.
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted Apr 2022
Easy to use with great layout and design
Likeliness to Recommend
What differentiates TeamViewer ONE from other similar products?
Team Viewer Meeting is the video conference app through which we can connect with multiple people even with the free version. It has a great layout and design and is easy to use and learn for beginners and they never get confused. Its intuitive design enables us to start with one of the best interfaces which do not require any specialized knowledge or learning.
What is your favorite aspect of this product?
Integration of Team Viewer Meeting is very good to manage live mails during meetings and meetings can be recorded in the best image quality. Its security system is very protective and brilliant because its authentication process has two factors that make the security completely hermetic to unauthorized access.
What do you dislike most about this product?
Team viewer meeting needs to upgrade its payment feature because if we are using the app without paying then we have to reconnect after every 45 minutes which makes it difficult to continue our meetings and conference. Also, we cannot add contacts unless the person has their own app account set up. Also, the access code is very short-lived and sometimes it becomes difficult to access all the staff members.
What recommendations would you give to someone considering this product?
I would definitely recommend Team Viewer Meeting to other people this is a great video conferencing tool with excellent and vast features. It helps us to coordinate daily on different tasks with our clients.
Pros
- Respectful
- Helps Innovate
- Enables Productivity
- Trustworthy
Carlos Jose P.
- Role: Finance
- Industry: Consulting
- Involvement: IT Development, Integration, and Administration
Submitted Apr 2022
Communication in a friendly way
Likeliness to Recommend
What differentiates TeamViewer ONE from other similar products?
what I consider to be the most remarkable aspect of this tool is how practical it is to schedule calls in real time, in addition, the audio and video quality is quite high, which for large-name organizations worldwide means only benefits in regarding communication
What is your favorite aspect of this product?
What I like the most is its visualization, besides, you only log in super fast and the quality will always be the same, it allows you to share files, even record conversations for more security areas
What do you dislike most about this product?
There is nothing that I dislike, I like it because it is easy to use
What recommendations would you give to someone considering this product?
A communication tool that is quite easy to use, completely secure and that, in addition, its system is so professional that you can work remotely with the tool
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Efficient Service
