What is Syndigo?
Syndigo powers the continual flow of data and content throughout the entire commerce ecosystem— accelerating information so participants can increase sales on every shelf.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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78 Likeliness to Recommend
1
Since last award
100 Plan to Renew
65 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+56 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Syndigo?
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Continually Improving Product
Cons
- Vendor's Interest First
- Less Friendly Negotiation
- Under Delivered
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Role-Based Access Management
Advanced Search and Filtering
Master Record Management
Data Export
Integration
Digital Asset Management
Product Categorization & Relationships
Data Syndication
Workflow and Approval Management
Omni-Channel Information Delivery
Product Data Analytics
Vendor Capability Ratings
Quality of Features
Business Value Created
Breadth of Features
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Ease of IT Administration
Availability and Quality of Training
Ease of Implementation
Ease of Data Integration
Ease of Customization
Vendor Support
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Syndigo Reviews
Pankaj J.
- Role: Consultant
- Industry: Retail
- Involvement: IT Leader or Manager
Submitted May 2022
Good pim product
Likeliness to Recommend
What differentiates Syndigo from other similar products?
Pim focus.
What is your favorite aspect of this product?
Syndication
What do you dislike most about this product?
Workflow and customization
What recommendations would you give to someone considering this product?
Hire a vendor
Pros
- Continually Improving Product
- Helps Innovate
- Reliable
- Performance Enhancing
Cons
- Under Delivered
- Vendor's Interest First
- Less Efficient Service
Siddhant S.
- Role: Sales Marketing
- Industry: Banking
- Involvement: End User of Application
Submitted May 2022
Good product, good after sales team, bit costly
Likeliness to Recommend
What differentiates Syndigo from other similar products?
Product quality is slightly better than other products in the market
What is your favorite aspect of this product?
User friendliness
What do you dislike most about this product?
Overall a nice product, nothing to dislike
What recommendations would you give to someone considering this product?
Product is good but little costly.
Pros
- Trustworthy
- Respectful
- Transparent
- Continually Improving Product
Vikash C.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted May 2022
Great tool for enriching customer experience
Likeliness to Recommend
What differentiates Syndigo from other similar products?
Riversand PX 360 gives a great and enriching customer experience with utmost ease of use. Its advanced data analytics and rich insights ensures a great scalable, agile and convenient solution to any customer experience related products or organization.
What is your favorite aspect of this product?
The ability to get integrated with a plethora of systems is the most lovely feature of this tool.
What do you dislike most about this product?
In front of of the variety of assistive feature it provides, there is hardly anything to dislike. However, to make it more market appealing, the cost optimization can be considered.
What recommendations would you give to someone considering this product?
I absolutely recommend this for any individual or organization which requires a scalable solution to increase their customer experience and engagements.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing