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Syndigo LLC

Syndigo

Composite Score
6.1 /10
CX Score
6.0 /10
Category
Syndigo
6.1 /10

What is Syndigo?

Syndigo powers the continual flow of data and content throughout the entire commerce ecosystem— accelerating information so participants can increase sales on every shelf.

Company Details


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Syndigo Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Syndigo.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

78 Likeliness to Recommend

1
Since last award

100 Plan to Renew

65 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+56 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Syndigo?

27% Negative
8% Neutral
65% Positive

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Continually Improving Product

Cons

  • Vendor's Interest First
  • Less Friendly Negotiation
  • Under Delivered

Feature Ratings

Average 66

Role-Based Access Management

75

Advanced Search and Filtering

74

Master Record Management

73

Data Export

70

Integration

69

Digital Asset Management

66

Product Categorization & Relationships

66

Data Syndication

64

Workflow and Approval Management

64

Omni-Channel Information Delivery

63

Product Data Analytics

57

Vendor Capability Ratings

Average 69

Quality of Features

76

Business Value Created

75

Breadth of Features

74

Usability and Intuitiveness

71

Product Strategy and Rate of Improvement

69

Ease of IT Administration

68

Availability and Quality of Training

67

Ease of Implementation

65

Ease of Data Integration

64

Ease of Customization

63

Vendor Support

56

Syndigo Reviews

Pankaj J.

  • Role: Consultant
  • Industry: Retail
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2022

Good pim product

Likeliness to Recommend

8 /10

What differentiates Syndigo from other similar products?

Pim focus.

What is your favorite aspect of this product?

Syndication

What do you dislike most about this product?

Workflow and customization

What recommendations would you give to someone considering this product?

Hire a vendor

Pros

  • Continually Improving Product
  • Helps Innovate
  • Reliable
  • Performance Enhancing

Cons

  • Under Delivered
  • Vendor's Interest First
  • Less Efficient Service

Siddhant S.

  • Role: Sales Marketing
  • Industry: Banking
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Good product, good after sales team, bit costly

Likeliness to Recommend

8 /10

What differentiates Syndigo from other similar products?

Product quality is slightly better than other products in the market

What is your favorite aspect of this product?

User friendliness

What do you dislike most about this product?

Overall a nice product, nothing to dislike

What recommendations would you give to someone considering this product?

Product is good but little costly.

Pros

  • Trustworthy
  • Respectful
  • Transparent
  • Continually Improving Product

Vikash C.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Great tool for enriching customer experience

Likeliness to Recommend

10 /10

What differentiates Syndigo from other similar products?

Riversand PX 360 gives a great and enriching customer experience with utmost ease of use. Its advanced data analytics and rich insights ensures a great scalable, agile and convenient solution to any customer experience related products or organization.

What is your favorite aspect of this product?

The ability to get integrated with a plethora of systems is the most lovely feature of this tool.

What do you dislike most about this product?

In front of of the variety of assistive feature it provides, there is hardly anything to dislike. However, to make it more market appealing, the cost optimization can be considered.

What recommendations would you give to someone considering this product?

I absolutely recommend this for any individual or organization which requires a scalable solution to increase their customer experience and engagements.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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