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Syndigo LLC

Syndigo

Composite Score
6.4 /10
CX Score
6.4 /10
Category
Syndigo
6.4 /10

What is Syndigo?

Syndigo powers the continual flow of data and content throughout the entire commerce ecosystem— accelerating information so participants can increase sales on every shelf.

Company Details


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Syndigo Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Syndigo.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

79 Likeliness to Recommend

88 Plan to Renew

75 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+64 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Syndigo?

10% Negative
22% Neutral
68% Positive

Pros

  • Respectful
  • Security Protects
  • Effective Service
  • Efficient Service

Cons

  • Less Generous
  • Less Transparent
  • Less Friendly Negotiation

Feature Ratings

Average 71

Reference Data Management

82

Entity Deduplication

79

Workflow Management

78

Aggregational Hierarchies Management

77

Entity Relationship Management

74

Record Linkage

74

Multi-Domain Mastering

73

Record Management

72

Data Modelling Tools

72

Metadata Management

71

Intrinsic Data Model

70

Vendor Capability Ratings

Average 70

Ease of Implementation

76

Usability and Intuitiveness

72

Quality of Features

72

Product Strategy and Rate of Improvement

71

Availability and Quality of Training

71

Vendor Support

71

Ease of IT Administration

70

Breadth of Features

70

Ease of Customization

69

Business Value Created

68

Ease of Data Integration

58

Syndigo Reviews

Josh F.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2024

Nice growing company with solid customer service.

Likeliness to Recommend

8 /10

What differentiates Syndigo from other similar products?

Always improving their platform and processes.

What is your favorite aspect of this product?

Great customer service

What do you dislike most about this product?

They are a growing company. However the constant change in platform and process without a good “unavailing” or explanation is frustrating. I do appreciate that they are trying tri constantly approve though. It’s just changed one day and you roll with it until they find their sweet spot.

What recommendations would you give to someone considering this product?

Ask that they tag all files fed to your DAM or your 3rd party vendors be tagged with metadata that can distinguish theirs from yours in future state. Understand what you want up front. Inquire about the cost of the second contract so you are aware of long term costs once integrated and fully implemented.

Pros

  • Reliable
  • Enables Productivity
  • Efficient Service
  • Effective Service

Cons

  • Less Generous
  • Less Transparent

Nishit A.

  • Role: Finance
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2024

Great Product

Likeliness to Recommend

9 /10

What differentiates Syndigo from other similar products?

Ease of use

What is your favorite aspect of this product?

Accessibility

What do you dislike most about this product?

not much, its a good buy

What recommendations would you give to someone considering this product?

Yes, go ahead

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Anushree Arun S.

  • Role: Consultant
  • Industry: Engineering
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Mar 2024

Easy to use and implement, great UI

Likeliness to Recommend

10 /10

What differentiates Syndigo from other similar products?

Unique features

What is your favorite aspect of this product?

Great User Interface

What do you dislike most about this product?

Not applicable

What recommendations would you give to someone considering this product?

Go for it!

Pros

  • Efficient Service
  • Respectful
  • Generous Negotitation
  • Helps Innovate

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