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Broadcom

Symantec Enterprise Cloud

Composite Score
7.9 /10
CX Score
8.1 /10
Category
Symantec Enterprise Cloud
7.9 /10

What is Symantec Enterprise Cloud?

Symantec Enterprise Cloud delivers data-centric hybrid security for the largest, most complex organizations in the world – on devices, in private data centers, and in the cloud. Consistent Compliance: Apply and manage compliance controls consistently across the infrastructure. Secure Remote Work: Protect critical enterprise assets wherever they live and from wherever they are accessed. Data and Threat Protection Everywhere: Unify intelligence across control points to detect, block, and remediate targeted attacks.

Company Details


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Awards & Recognition

Symantec Enterprise Cloud won the following awards in the Data Loss Prevention category

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Symantec Enterprise Cloud Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Symantec Enterprise Cloud.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

99 Plan to Renew

85 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+82 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Symantec Enterprise Cloud?

2% Negative
6% Neutral
92% Positive

Pros

  • Includes Product Enhancements
  • Reliable
  • Transparent
  • Security Protects

Feature Ratings

Average 83

Activity Monitoring Alerts

87

Network Access Control Integration

87

Encryption and Decryption Support

85

Multiple Enforcement Actions

84

Real Time Scanning

84

Application Monitoring

84

Endpoint Support

84

Centralized Reporting Engine

84

Email and IM Support

84

Data Discovery (DLP)

83

Forensic Analysis Support

83

Vendor Capability Ratings

Average 82

Ease of IT Administration

84

Quality of Features

84

Ease of Implementation

84

Business Value Created

84

Usability and Intuitiveness

83

Ease of Data Integration

82

Breadth of Features

81

Availability and Quality of Training

80

Product Strategy and Rate of Improvement

80

Vendor Support

78

Ease of Customization

78

Symantec Enterprise Cloud Reviews

stephane f.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2022

very effective product......but poor vendor

Likeliness to Recommend

8 /10

What differentiates Symantec Enterprise Cloud from other similar products?

scanning capabilities central incident management for all channels customization

What is your favorite aspect of this product?

Product customization policy capabilities

What do you dislike most about this product?

vendor support unclear vendor strategy following takeover by broadcom

What recommendations would you give to someone considering this product?

if you need a full enterprise DLP solution covering network, storage and endpoint channels this is product you need. But be ready to have your own team to manage all product aspects, give them time to master solution and use all (sometimes hidden) power of it.....and at the end as for all technical solutions be sure that product does what you really need (which may not be same things as other company) so you will not be disapointed at the end.

Pros

  • Security Protects
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Cons

  • Less Efficient Service
  • Inhibits Innovation
  • Slower Product Innovation

Johans M.

  • Role: Operations
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2022

The best application for protection.

Likeliness to Recommend

8 /10

What differentiates Symantec Enterprise Cloud from other similar products?

I’d say no different product will beat this. What i actually like regarding this is simple to deploy, user-friendly console, good reporting etc, i’m terribly familiar with Installation/Deploy, making policies, agent deployment. Provides a lot of details regarding dB health, agent status, and grouping for DLP policies. It’s one of our primary security solutions. It’s been wide adapted within the enterprise. Smart this is that users don’t even know it’ there unless something is flagged.

What is your favorite aspect of this product?

Simplistic GUI and measurability to deploy multiple modules across your environment and centralized management console with smart integration capabilities. Multiple tiers of design methods give the flexibleness to deploy multiple detection components within the heterogeneous environment and simple to configure fail over options. Best part is that the policy configuration framework provided in DLP with the ideas like policy teams which give isolation capabilities for policy application. Reusable sender/recipient patterns makes life easy for directors once there’s frequent modification in exceptions.

What do you dislike most about this product?

I’d say reporting part is a little tricky, would like to induce IT Analytics put in to get the reports, It can be higher if reports can be accessed from the console directly.

What recommendations would you give to someone considering this product?

Extremely recommended for data loss prevention and protection needs overall. Ranked highly in business and quite capable to deliver your requirements. Do check out/consult current customers in your business who are exploiting this product to know their feedback.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Unique Features
  • Inspires Innovation

Ronald v.

  • Role: Consultant
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

Great product, easy to use.

Likeliness to Recommend

8 /10

What differentiates Symantec Enterprise Cloud from other similar products?

The reports that are sent when one of the users violates one of the policies are in great depth.

What is your favorite aspect of this product?

It is very comforting to know that Symantec DLP is constantly scanning and checking my environments for safety breaches.

What do you dislike most about this product?

The amount of notifications can become overwhelming. Furthermore, there are not a lot of custimization options.

What recommendations would you give to someone considering this product?

I would highly recommend Symantec to anyone that is searching for a powerful and effective way to centrally manage and defend their data.

Pros

  • Trustworthy
  • Effective Service
  • Security Protects
  • Continually Improving Product

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