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Symantec Endpoint Security

Composite Score
8.7 /10
CX Score
8.9 /10
Category
Symantec Endpoint Security
8.7 /10

What is Symantec Endpoint Security?

Symantec protects all your traditional and mobile endpoint devices with innovative technologies for attack surface reduction, attack prevention, breach prevention, and detection and response. All this protection is powered by our Global Intelligence Network, one of the largest in the world. Symantec’s single-agent solution delivers flexible management/deployment options, including fully cloud-based, on-premises, and hybrid.

Company Details


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Awards & Recognition

Symantec Endpoint Security won the following awards in the Endpoint Protection - Midmarket category

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Symantec Endpoint Security Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Symantec Endpoint Security.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

93 Plan to Renew

1
Since last award

82 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Symantec Endpoint Security?

4% Negative
5% Neutral
91% Positive

Pros

  • Respectful
  • Fair
  • Generous Negotitation
  • Reliable

Feature Ratings

Average 83

Vendor Capability Ratings

Average 79

Symantec Endpoint Security Reviews

  • Role: Consultant
  • Industry: Telecommunications
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted May 2020

Still a leader in the space and the org overplays

Likeliness to Recommend

8 /10

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Cons

  • Vendor's Interest First
  • Under Delivered
  • Vendor Friendly Policies
  • Role: Consultant
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Anonymous Reviewer

Submitted May 2020

Great value, great feature all at a good cost

Likeliness to Recommend

8 /10

Pros

  • Trustworthy
  • Respectful
  • Fair
  • Client's Interest First

Cons

  • Commodity Features
  • Less Inspiring
  • Charges for Enhancements

Kara P.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2020

Complete protection of all our systems.

Likeliness to Recommend

9 /10

What differentiates Symantec Endpoint Security from other similar products?

This antivirus is the best protection for our computers and servers, it offers us a control panel where all network devices are visualized and all kinds of suspicious behaviors are identified in terms of data security, it allows us to control and prevent the entrance of strange mobile devices, it quarantines infected objects and it provides us with very complete reports about any incident that has taken place.

What is your favorite aspect of this product?

I like this software because it allows our employees to work safely and our company to uphold strict IT security policies due to frequent attacks to steal financial information, it has an intuitive interface and allows us to clean up all kinds of threats, customize scans and schedule them to perform complete clean-ups during non-working hours.

What do you dislike most about this product?

Sometimes it can take a long time to complete a full scan.

What recommendations would you give to someone considering this product?

It offers complete protection for all the company's devices, it is not annoying and it does not interrupt the employees when they work.

Pros

  • Reliable
  • Performance Enhancing
  • Unique Features
  • Efficient Service

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