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Symantec Endpoint Security

Composite Score
8.7 /10
CX Score
8.9 /10
Category
Symantec Endpoint Security
8.7 /10

What is Symantec Endpoint Security?

Symantec protects all your traditional and mobile endpoint devices with innovative technologies for attack surface reduction, attack prevention, breach prevention, and detection and response. All this protection is powered by our Global Intelligence Network, one of the largest in the world. Symantec’s single-agent solution delivers flexible management/deployment options, including fully cloud-based, on-premises, and hybrid.

Company Details


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Awards & Recognition

Symantec Endpoint Security won the following awards in the Endpoint Protection - Midmarket category

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Symantec Endpoint Security Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Symantec Endpoint Security.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

93 Plan to Renew

1
Since last award

82 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Symantec Endpoint Security?

4% Negative
5% Neutral
91% Positive

Pros

  • Respectful
  • Fair
  • Generous Negotitation
  • Reliable

Feature Ratings

Average 83

Vendor Capability Ratings

Average 79

Symantec Endpoint Security Reviews

Mark A.

  • Role: Information Technology
  • Industry: Construction
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jun 2020

Great Product, but no more Local Reps

Likeliness to Recommend

7 /10

What differentiates Symantec Endpoint Security from other similar products?

Symantec has been an industry leader for years. Trusted product!

What is your favorite aspect of this product?

Ease of administration

What do you dislike most about this product?

Not 100% reliable. There are some issues where clients will stop checking in and thus requires remediation.

What recommendations would you give to someone considering this product?

Great for enterprise with dedicated IT staff. Might be difficult to learn for small businesses.

Pros

  • Continually Improving Product
  • Trustworthy
  • Respectful
  • Fair

Cons

  • Less Effective Service

Misty M.

  • Role: Information Technology
  • Industry: Insurance
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Oct 2020

LOVE THE PRODUCTS

Likeliness to Recommend

8 /10

What differentiates Symantec Endpoint Security from other similar products?

unsure what different products are out there as we have used these for several years without evaluation of other products

What is your favorite aspect of this product?

unsure what different products are out there as we have used these for several years without evaluation of other products

What do you dislike most about this product?

unsure what different products are out there as we have used these for several years without evaluation of other products

What recommendations would you give to someone considering this product?

Symantec products are great secure products and I would highly recommend them.

Pros

  • Reliable
  • Efficient Service
  • Transparent
  • Continually Improving Product
  • Role: Consultant
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Jun 2020

Great feature set and capabilities

Likeliness to Recommend

8 /10

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Security Protects

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