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Symantec Endpoint Security

Composite Score
8.7 /10
CX Score
8.9 /10
Category
Symantec Endpoint Security
8.7 /10

What is Symantec Endpoint Security?

Symantec protects all your traditional and mobile endpoint devices with innovative technologies for attack surface reduction, attack prevention, breach prevention, and detection and response. All this protection is powered by our Global Intelligence Network, one of the largest in the world. Symantec’s single-agent solution delivers flexible management/deployment options, including fully cloud-based, on-premises, and hybrid.

Company Details


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Awards & Recognition

Symantec Endpoint Security won the following awards in the Endpoint Protection - Midmarket category

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Symantec Endpoint Security Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Symantec Endpoint Security.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

93 Plan to Renew

1
Since last award

82 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Symantec Endpoint Security?

4% Negative
5% Neutral
91% Positive

Pros

  • Respectful
  • Fair
  • Generous Negotitation
  • Reliable

Feature Ratings

Average 83

Vendor Capability Ratings

Average 79

Symantec Endpoint Security Reviews

Oswald R.

  • Role: Information Technology
  • Industry: Electronics
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2020

I works as it should. Keeps bad stuff out!

Likeliness to Recommend

8 /10

What differentiates Symantec Endpoint Security from other similar products?

Experience, leader in the AV industry.

What is your favorite aspect of this product?

Somewhat easy deployment across an enterprise, and easy to manage after. Little to no issues or troubleshooting after deployment.

What do you dislike most about this product?

Licensing and renewing is complicated.

What recommendations would you give to someone considering this product?

Go with a brand that is know and is considered prestigious in the industry. Symantec is definitely one of them.

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Includes Product Enhancements

Bill T.

  • Role: Information Technology
  • Industry: Manufacturing
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Sep 2020

Very powerful, Easy to manage

Likeliness to Recommend

8 /10

What differentiates Symantec Endpoint Security from other similar products?

Ease of management and top notch support.

What is your favorite aspect of this product?

Ease of management

What do you dislike most about this product?

Doesn't always work.

What recommendations would you give to someone considering this product?

Compare with other manageable enterprise systems only.

Pros

  • Respectful
  • Caring
  • Client Friendly Policies
  • Reliable

Cons

  • Slower Product Innovation
  • Under Delivered
  • Role: Information Technology
  • Industry: Utilities
  • Involvement: IT Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Sep 2020

Decent Product but Resource Hog!

Likeliness to Recommend

5 /10

Pros

  • Over Delivered
  • Trustworthy
  • Efficient Service
  • Effective Service

Cons

  • Less Performance Enhancing
  • Security Frustrates

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