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What is Swoogo?
Your virtual event needs somewhere to hang out, and there's a party at our place. From registration to day-of-event pages, streaming to engagement, The Swoogo platform is a perfect home for your virtual events.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
1
Since last award
96 Plan to Renew
81 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Swoogo?
Pros
- Reliable
- Inspires Innovation
- Respectful
- Friendly Negotiation
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Registration Process/Integration
Networking Facilitation
Customer Support
Metric and Reporting
Branding and Visual Customization
Whitelabeling
Exhibitor or Vendor Environment
Vendor e-Commerce
Attendee Engagement
Presentation/ Webinar Capabilities
Gamification
Vendor Capability Ratings
Ease of Implementation
Ease of Customization
Vendor Support
Breadth of Features
Quality of Features
Usability and Intuitiveness
Business Value Created
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Data Integration
Ease of IT Administration
Also Featured in...
Swoogo Reviews
davide a.
- Role: Industry Specific Role
- Industry: Insurance
- Involvement: IT Development, Integration, and Administration
Submitted May 2023
Easy to use, but a bit pricey
Likeliness to Recommend
What differentiates Swoogo from other similar products?
I feel "heard" when we make suggestions. Customer service is the best and very responsive!
What is your favorite aspect of this product?
Swoogo is a very easy "sell" to our potential clients. When they see it they love it too.
What do you dislike most about this product?
Swoogo is very flexible and allows us to meet the needs of our many clients.
What recommendations would you give to someone considering this product?
I wish we got more limited access/reporting users in our package but there is even a work around for that by building a password-protected report site.
Pros
- Performance Enhancing
- Efficient Service
- Saves Time
- Respectful
Kathleen A.
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted May 2023
Great product, support, and amazing customization!
Likeliness to Recommend
What differentiates Swoogo from other similar products?
The quality of the product for the price is remarkable. The ease of set up, software integration and constant updates to the product make Swoogo an excellent choice for our clients and their events, conferences and seminars. We pushed the limits with the staff on integrations, gamification and networking/engagement - as well as live and pre-recorded sessions, musical performances, auctions, pledges and more and they all went off without issues. I highly recommend Swoogo to you and your clients.
What is your favorite aspect of this product?
Our favorite aspect is the ability to customize the product for each of our clients' branding needs. We also like the ability to send out push notifications, polling, financial reports, invoicing and social media.
What do you dislike most about this product?
You need to think conditionally about your set up. We like this aspect of the product - 'if this then that' - so if you are not fully prepared to set up, you will need to go back and make amendments to your set up. Think through your registration needs in advance.
What recommendations would you give to someone considering this product?
We highly recommend the personal training and the support tools. If you have a question, it has probably been answered within Swoogo - you just need to look it up in Support and follow the steps. Take advantage of the training and the support staff - they are great!
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Heather D.
- Role: Sales Marketing
- Industry: Retail
- Involvement: Business Leader or Manager
Submitted May 2023
Essential to our event strategy and implementation
Likeliness to Recommend
What differentiates Swoogo from other similar products?
Ease of use- top quality looking websites, inituitive
What do you dislike most about this product?
I wish some of the template options were updated and some more integrations with air partners.
What recommendations would you give to someone considering this product?
Great value for the product. Take time to do the training
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
