Surefront Customer Reviews 2024

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Surefront

Composite Score

8.0 /10

CX Score

8.2 /10

7 Reviews Write a Review

What is Surefront?

Surefront® is product lifecycle management software that helps Brands and Retailers streamline workflows and launch products faster.

Company Details

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Surefront Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

96 Likeliness to Recommend

100 Plan to Renew

90 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+100 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Surefront?

0% Negative

0% Neutral

100% Positive

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Feature Ratings

Average 92

Workflow Management

100

Collaboration

100

Analytics and Reporting

100

Quality Management

Inventory and Field Parts Management

Product Data Management

Design Management

Material Requirements Planning

Manufacturing Scheduling

Production and Change Management

Asset Management

Vendor Capability Ratings

Average 89

Ease of IT Administration

Vendor Support

Ease of Implementation

Quality of Features

Availability and Quality of Training

Ease of Customization

Ease of Data Integration

Breadth of Features

Business Value Created

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Surefront Reviews

Abhilash J.

Role: Information Technology
Industry: Biotechnology
Involvement: Vendor Management and Renewal

Validated Review

Verified Reviewer

Submitted May 2024

Really good and have bundle of features

Likeliness to Recommend

10 /10

What differentiates Surefront from other similar products?

Best navigation and easy to use

What is your favorite aspect of this product?

Navigation and ease of using is the best

What do you dislike most about this product?

Nothing as such

What recommendations would you give to someone considering this product?

Really fantastic product

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Role: Vendor Management
Industry: Retail
Involvement: Vendor Management and Renewal

Validated Review

Anonymous Reviewer

Submitted Jul 2022

Easy to use and keeps information organized.

Likeliness to Recommend

8 /10

Pros

Enables Productivity
Trustworthy
Effective Service
Saves Time

JULIANNA E.

Role: Vendor Management
Industry: Manufacturing
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jul 2022

GREAT PRODUCT AND AWESOME TEAM TO WORK WITH

Likeliness to Recommend

9 /10

What differentiates Surefront from other similar products?

Being able to upload images to products

What is your favorite aspect of this product?

Assigning workflows

What do you dislike most about this product?

When you save information to a style in projects or quotes it only saves to that area and you can't save in all places

What recommendations would you give to someone considering this product?

I do not have any recommendations

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

How We Deliver

Surefront

What is Surefront?

Company Details

Need Assistance?

Surefront Ratings

96 Likeliness to Recommend

100 Plan to Renew

90 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+100 Net Emotional Footprint

How much do users love Surefront?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Workflow Management Includes ability to support flexible and comprehensive workflow-based capabilities.

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Quality Management Includes quality planning, quality control, inspection programming, and quality assurance.

Inventory and Field Parts Management Includes full service lifecycle with van stocking, equipment purchasing tools, parts forecasting, and parts, tools, and other equipment queries and fulfillment.

Product Data Management Includes document control, centralized data repository, data sharing, and data storage.

Design Management Includes design visualization, visual scheduling, and computer-aided design (CAD).

Material Requirements Planning Includes bill of materials (BOM), quote management, and procurement.

Manufacturing Scheduling Includes employee time and attendance, production scheduling, and resource scheduling.

Production and Change Management Includes product change management, production tracking, production planning, and production visibility.

Asset Management Solution centralizes an inventory of all corporate assets and integrates with a risk assessment of assets.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Surefront Reviews

Abhilash J.

Really good and have bundle of features

Likeliness to Recommend

Pros

Easy to use and keeps information organized.

Likeliness to Recommend

Pros

JULIANNA E.

GREAT PRODUCT AND AWESOME TEAM TO WORK WITH

Likeliness to Recommend

Pros

Title

Feature Ratings

Workflow Management

Collaboration

Analytics and Reporting

Quality Management

Inventory and Field Parts Management

Product Data Management

Design Management

Material Requirements Planning

Manufacturing Scheduling

Production and Change Management

Asset Management

Vendor Capability Ratings

Ease of IT Administration

Vendor Support

Ease of Implementation

Quality of Features

Availability and Quality of Training

Ease of Customization

Ease of Data Integration

Breadth of Features

Business Value Created

Product Strategy and Rate of Improvement

Usability and Intuitiveness